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All Journal Jurnal Bisnis dan Kewirausahaan Asmara IJBAE
Permana, Indra Surya Permana
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Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences Other

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MENINGKATKAN LITERASI DIGITAL DAN OPTIMALKAN PEMANFAATAN KOMPUTER MELALUI DIGITALISASI LAYANAN PEMERINTAHAN DESA KOTA CIREBON Permana, Indra Surya Permana; Ngiliyun, Ahmad Ngiliyun
Aspirasi Masyarakat Vol 2 No 2 (2025): Juli
Publisher : ICON Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71154/m319x535

Abstract

This community service activity aims to improve digital literacy and optimize the use of computers in administrative services in Klayan Village, Cirebon City. The implementation of the activity was carried out from March to April 2025 through a participatory approach, direct training, and field assistance. Training materials include the use of basic computers, Microsoft Office, and an introduction to digital-based village information systems. The evaluation of the activity showed a significant increase in participant skills, with post-test scores higher than pre-tests. In addition, changes in work behavior and increased administrative efficiency are reflected in the use of computers in daily work. One of the program's sustainability strategies is the formation of the Village Digital Working Group (KKDD) which functions as a local digital literacy agent. The output of the activity in the form of training modules, operational guides, and activity documentation have been submitted to village partners. This activity proves the effectiveness of academic interventions in increasing village technological capacity and strengthening administrative governance. The results of this service also show the importance of collaboration between academics and the community in bridging the digital divide. This model can be replicated in other villages with similar challenges.
PENDAMPINGAN DIGITALISASI UMKM DI KOTA CIREBON: MENINGKATKAN DAYA SAING MELALUI TRANSFORMASI TEKNOLOGI Wahyuni, Dewi Wahyuni; Permana, Indra Surya Permana; Wahyuni, Dewi; Permana, Indra Surya
Aspirasi Masyarakat Vol 1 No 1 (2024): November
Publisher : ICON Publisher

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Abstract

This community service program aims to improve the digitalization capabilities of Micro, Small, and Medium Enterprises (MSMEs) in Cirebon City. Digitalization is an important key for MSMEs in increasing competitiveness, especially after the COVID-19 pandemic, which has accelerated the shift of businesses to digital platforms. This program focuses on training in the use of digital technology, from digital marketing to application-based financial management. Through a participatory approach, MSMEs are given direct training on the use of social media, e-commerce, and digital payment applications. The results of this program show a significant increase in MSME digital literacy, as reflected in increased customer interaction, sales growth, and operational efficiency. However, there are several challenges such as limited time for assistance and infrastructure that is not evenly distributed in several regions. Overall, this program makes an important contribution to encouraging the digital transformation of MSMEs in Cirebon City and has implications for the development of broader digitalization policies for MSMEs in Indonesia.  
Co-Authors Dewi Wahyuni Indra Surya Permana Ngiliyun, Ahmad Ngiliyun Qadaar, Amiruddin Qadaar Wahyuni, Dewi Wahyuni Yasir Hudzaifah