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All Journal Jurnal Sains Farmasi dan Kesehatan Jurnal Praba: Jurnal Rumpun Kesehatan Umum
Sendi Selfiana Kaliele
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Health Professions Medicine & Pharmacology Neuroscience Nursing Physics Public Health Veterinary

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Efektivitas Implementasi Penyimpanan Logistik Obat Dengan Metode Fifo Dan Fefo Dalam Menjaga Ketersediaan Obat di Gudang Farmasi Nani Yuniar; Zarah Amalia; Wa Ode Fimpian Andi; Zahra Nuril Anwar; Tesya Safitri; Suci Indar Faradhiba; Andi Firman Ardiansyah; Ratu Banneringgi; Sabrina Salsabilah; Rosmawati; Sendi Selfiana Kaliele; Revi Ardianti; Qanita Luthfiyah Odesara
Jurnal Sains Farmasi Dan Kesehatan Vol. 3 No. 1 (2025): Mei - Agustus
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62379/jfkes.v3i1.3035

Abstract

The purpose of this study is to ascertain how well pharmaceutical warehouse pharmaceuticals are kept available through the employment of the FIFO (First In First Out) and FEFO (First Expired First Out) approaches in the drug logistics storage system. Descriptive qualitative research methodology is employed, and data is gathered by document analysis, in-depth interviews, and observation. The success of applying the FIFO and FEFO methods to the degree of drug availability, the drug receiving process, the storage and distribution flow, and the drug stock sorting were the four primary areas of attention for this study. It is anticipated that the study's findings will assist pharmaceutical warehouse management in enhancing the efficacy and efficiency of the pharmaceutical logistics system and serve as a guide for future medication management policy development.
Hubungan Kualitas Pelayanan Kesehatan dengan Kepuasan Pasien BPJS di Wilayah Kerja Puskesmas Mokoau Tahun 2026 Sendi Selfiana Kaliele; Sartiah Yusran; Rahman Rahman
Jurnal Praba : Jurnal Rumpun Kesehatan Umum Vol. 4 No. 2 (2026): Juni : Praba : Jurnal Rumpun Kesehatan Umum
Publisher : STIKES Columbia Asia Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62027/praba.v4i2.727

Abstract

Patient satisfaction with healthcare services remains a major concern in the delivery of healthcare. The behavior of healthcare workers, including friendliness, politeness, and communication skills, plays an important role in improving patient satisfaction. Preliminary data indicated that the number of BPJS patient visits at BLUD UPTD Puskesmas Mokoau had decreased annually, while the results of the patient satisfaction survey were still not optimal because several health programs had not achieved the targeted service standards. This study aimed to analyze the relationship between the quality of healthcare services and BPJS patient satisfaction in the working area of Puskesmas Mokoau in 2025. This research applied a quantitative method with a descriptive-analytic approach using a cross-sectional study design. The study involved 306 respondents selected through a random sampling technique, ensuring that each member of the population had an equal opportunity to be chosen as a research sample. Data were collected using questionnaires and analyzed through the Chi-Square test. The findings revealed significant relationships between facilities, procedures, interaction, and communication with BPJS patient satisfaction, with each variable obtaining a P-value of 0.000 (<0.05). Therefore, the quality of healthcare services is closely associated with the level of patient satisfaction, indicating that healthcare workers need to improve service quality effectively and professionally.
Co-Authors Andi Firman Ardiansyah Mochammad Imron Awalludin Nani Yuniar Qanita Luthfiyah Odesara Rahman Rahman Ratu Banneringgi Revi Ardianti Sabrina Salsabilah Sartiah Yusran Suci Indar Faradhiba Tesya Safitri Wa Ode Fimpian Andi Zahra Nuril Anwar Zarah Amalia