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All Journal Komunita: Jurnal Pengabdian dan Pemberdayaan Masyarakat Al-Zayn: Jurnal Ilmu Sosial & Hukum
Uba Wohon , Ernesta
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Religion Humanities Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Public Health Social Sciences

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Perlindungan Konsumen bagi Pengguna Layanan Grab terhadap Jaminan Kenyamanan dan Keselamatan ( Studi di Kota Kupang) Uba Wohon , Ernesta; Putri Minami, Gabriela; Krisanto Amaral, Ricardo; Mone, Alexadros; Claudio Xaverius Oematan
Al-Zayn: Jurnal Ilmu Sosial, Hukum & Politik Vol 3 No 3 (2025): 2025
Publisher : Yayasan pendidikan dzurriyatul Quran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61104/alz.v3i3.1720

Abstract

Transformasi digital dalam sektor transportasi telah mendorong kemunculan layanan transportasi online seperti Grab yang menawarkan kemudahan, efisiensi, dan fleksibilitas mobilitas masyarakat. Namun, di balik kemudahan tersebut, muncul berbagai permasalahan terkait perlindungan konsumen, khususnya dalam aspek kenyamanan dan keselamatan. Penelitian ini bertujuan untuk menganalisis bentuk perlindungan hukum yang diberikan kepada pengguna layanan Grab di Kota Kupang serta mengidentifikasi tantangan yang menghambat penerapannya secara optimal. Metode yang digunakan adalah pendekatan yuridis empiris dengan teknik pengumpulan data melalui dokumentasi, wawancara, dan observasi, serta analisis kualitatif terhadap regulasi dan temuan lapangan.Hasil penelitian menunjukkan bahwa meskipun Grab telah menyediakan fitur perlindungan seperti verifikasi pengemudi, asuransi, serta kanal pengaduan, masih terdapat hambatan berupa rendahnya literasi digital pengguna, keterbatasan infrastruktur teknologi, dan lemahnya pengawasan dari instansi terkait. Implikasi dari penelitian ini menekankan pentingnya sinergi antara penyedia layanan, pemerintah daerah, dan masyarakat dalam membentuk sistem perlindungan konsumen yang adil, efektif, dan berkelanjutan dalam layanan transportasi online.
Pendampingan Perancangan Taman Bermain dan Ruang Terbuka di Desa Sitimulyo Setiadi, Amos; Ida Cahyandari, Gerarda Orbita; Adham Putra, Hatta Musthafa; Uba Wohon , Ernesta
KOMUNITA: Jurnal Pengabdian dan Pemberdayaan Masyarakat Vol 5 No 1 (2026): Februari
Publisher : PELITA NUSA TENGGARA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60004/komunita.v5i1.424

Abstract

Open Spaces are part of urban areas that significantly influence the quality of the city's environment. Open Spaces are part of urban open spaces filled with endemic and introduced plants and vegetation to support ecological, socio-cultural, and architectural benefits, as well as provide economic benefits to the community. Open Spaces are public areas, often in the form of parks, designed to serve residents. These spaces can take the form of green fields equipped with recreational and sports facilities, as well as sports complexes featuring 80% to 90% green areas. All of these facilities are public. This Community Service project utilizes a design concept that combines vegetation layout with perennial trees, shrubs, and bushes planted in groups or scattered throughout the area. Vegetation functions to create a microclimate and acts as a boundary between activities. In addition to the vegetation concept, it also encompasses the arrangement of recreational and sports facilities such as fields, playgrounds, restrooms, seating, and lighting.
Co-Authors Amos Setiadi, Amos Claudio Xaverius Oematan Ida Cahyandari, Gerarda Orbita Krisanto Amaral, Ricardo Mone, Alexadros Putri Minami, Gabriela