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Chan, Soak Fong
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Social Sciences

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Challenges of the Provision of Professional Supervision in Facilitating Best Practice in Child Protection Services Chan, Soak Fong; Azman, Azlinda; Jamir Singh, Paramjit Singh
Asian Social Work Journal Vol 10 No 2 (2025)
Publisher : Asian Social Work Journal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47405/aswj.v10i2.320

Abstract

Supervision is an important component in social worker practice. The provision of professional supervision is crucial to ensure the delivering of better quality child protection services. The study aims to explore the experience of supervision, specifically the views of respondents on the challenges of the provision of professional supervision in facilitating best practice in child protection services. A cross-sectional design utilizing an exploratory-descriptive qualitative method is identified for this study. The respondents of the study comprise of individuals work within a statutory child protection agency and individuals from non-statutory child protection setting but within other related professional bodies and services systems in relation to child protection. Findings indicate the lacking of a structured and systematic professional supervision, poor supervision in relation to a routinized ‘technical’ operational provision of supervision as well as lack of qualified social work supervisors are some of the most challenging situations in the provision of professional supervision in child proetecion services. The findings also recognize the importance of professional supervision in facilitating and sustaining best practice in child protection services. These findings have great relevance to the organization’s human resource strategic planning and capacity building in the area of social work child protection practice. It can also be a platform and support on the need to develop a more structured professional supervision courses and trainings in the country.
Conceptualization of Best Practice Approach to Professional Supervision in Child Protection Services Within a Statutory Agency in Malaysia Chan, Soak Fong; Azman, Azlinda; Jamir Singh, Paramjit Singh
Asian Social Work Journal Vol 10 No 2 (2025)
Publisher : Asian Social Work Journal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47405/aswj.v10i2.321

Abstract

The care, safety and protection of children is a shared responsibilitiy of the whole society. Government policies such as the National Child Protection Policy have emphasized the importance of collaboration among agencies as well as with the informal care system (families, neighbours and communities) to facilitate children are appropriately protected from maltreatment and its consequences. In recent times, there is an increasing awareness of the complexity of the jigsaw components of best practice in relation to child protection and the important roles of professionally trained social work child protection workers in addressing these complexities. One of the import provision to best practice in child protection is professional supervision. In relation to this, the understanding of the overall conceptualization of best practice approach to professional supervision in child protection services within a statutory agency in Malaysia is hence important. The paper discusses the concepts of supervision, child protection and best practice in child protection services. It recognises that social work child protection workers within the statutory child protection system in Malaysia, particularly frontline workers urgently require supported and valuing work environment, that encourages professional development and supervision to facilitate their provision of best practice child protection services.
Co-Authors Azlinda Azman, Azlinda Jamir Singh, Paramjit Singh