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Strategi Peningkatan Layanan dengan Aplikasi Simpadu untuk Efisiensi Operasional Kapal di Pelabuhan Kelas II Benoa Anandita Susatya, Renissa Velda; Amrullah, Romanda Annas; Gupron, Akhmad Kasan
Innovative: Journal Of Social Science Research Vol. 5 No. 3 (2025): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v5i3.19254

Abstract

This study aims to find strategies to improve the simpadu aplication for vessel operational that are suitable for implementation at Port Authority Class II Benoa. The type of research is qualitative, so the sources and data collection used consist of narratives from observations, documents, and interviews conducted by the researcher with the informants. As for the data analysis, it employs qualitative descriptive analysis, which aims to draw conclusions from data gathered from observations, interviews, and documentation, followed by data standardization and extracting relevant information for the research