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All Journal Multazam : Jurnal Manajemen Haji dan Umrah Jurnal Bengawan Solo: Pusat Kajian Penelitian dan Pengembangan Daerah Kota Surakarta
Arif Budi Santoso
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Religion Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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Dinamika Interaksi Sosial Antargenerasi di Kampung Baluwarti, Surakarta Arif Budi Santoso
Jurnal Bengawan Solo Pusat Kajian Penelitian dan Pengembangan Daerah Kota Surakarta Vol. 4 No. 1 (2025): Juni : Jurnal Bengawan Solo
Publisher : Badan Riset dan Inovasi Daerah Kota Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58684/jbs.v4i1.106

Abstract

Penelitian ini mengkaji interaksi sosial antara generasi tua dan muda di Kampung Baluwarti. Ditemukan bahwa komunikasi lintas generasi masih berjalan secara harmonis, namun mulai terpengaruh oleh perubahan teknologi dan gaya hidup
OPTIMIZING HEALTH SERVICE MANAGEMENT IN UMRAH TOUR OPERATORS: A RETROSPECTIVE ANALYSIS Yaltafit Abror Jeem; Muhammad Kharisma; Yayuk Fathonah; Arif Budi Santoso; Wahyu Agung Sudrajat
Multazam : Jurnal Manajemen Haji dan Umrah Vol. 6 No. 1 (2026): Multazam: Jurnal Manajemen Haji dan Umrah
Publisher : Institut Agama Islam Negeri Metro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32332/multazam.v6i1.13092

Abstract

Private Umrah tour operators (PPIU) rarely utilize morbidity data for health service management. This retrospective descriptive study analyzes 783 medical consultations from a PPIU between October 2024 and February 2025 to optimize health logistics and operational strategies. The analysis reveals that morbidity is dominated by acute respiratory infections (38.4%) and musculoskeletal disorders (28.1%), followed by hypertension/cardiovascular issues (10.2%), gastrointestinal disorders (8.5%), and dermatitis (5.8%). A distinct seasonal peak occurred during the winter months (December–January). Furthermore, elderly pilgrims (>60 years) demonstrated a significantly higher risk of fatigue-induced hypertension. These findings emphasize that Umrah health needs are highly predictable. The study concludes that PPIUs must shift from reactive care to proactive, data-driven health logistics. This involves integrating internal morbidity surveillance into pharmaceutical forecasting, adjusting medical supplies seasonally, and implementing targeted preventive programs for high-risk groups. Training tour leaders to manage pilgrim fatigue is identified as a critical operational strategy to enhance logistical efficiency, pilgrim safety, and service competitiveness.
Co-Authors Muhammad Kharisma Wahyu Agung Sudrajat Yaltafit Abror Jeem Yayuk Fathonah