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All Journal Magisma: Jurnal Ilmiah Ekonomi dan Bisnis
Harsaningsih, Harsaningsih
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Economics, Econometrics & Finance Social Sciences Other

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The Impact Of Digital Service And Innovative Work Behavior On Employee Performance : The Mediating Role Of Job Satisfaction Harsaningsih, Harsaningsih; Sulistyowati, Indah; Isnaeni, Yuli; Sukandar, Agus; Mursid, Ali
Magisma: Jurnal Ilmiah Ekonomi dan Bisnis Vol 13 No 2 (2025): MAGISMA:Jurnal Ilmiah Ekonomi dan Bisnis
Publisher : Magister Manajemen STIE Bank BPD Jateng

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35829/magisma.v13i2.574

Abstract

This study investigates "The Impact of Digital Service and Innovative Work Behavior on Employee Performance: The Mediating Role of Job Satisfaction." It aims to explore how Digital Service and Innovative Work Behavior influence Employee Performance, with Job Satisfaction acting as a mediating variable. Theresearch proposes five hypotheses: H1 posits that Digital Service positively affects Job Satisfaction; H2 suggests that Digital Service enhances Employee Performance; H3 indicates that Innovative Work Behavior positively influences Job Satisfaction; H4 asserts that Innovative Work Behavior improves EmployeePerformance; and H5 evaluates the mediating effect of Job Satisfaction on the relationships between Digital Service, Innovative Work Behavior, and Employee Performance. Using a questionnaire distributed to 200 respondents, this study seeks to provide valuable insights into the interconnectedness of these factors and their collective impact on enhancing employee performance.
Co-Authors Ali Mursid Indah Sulistyowati, Indah Sukandar, Agus Yuli Isnaeni