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All Journal Psikologika : Jurnal Pemikiran dan Penelitian Psikologi JURNAL DIVERSITA
Maeshade, Sheila
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Education Neuroscience Social Sciences Other

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Hierarchical Culture's Role as Moderator Between Job Engagement and Job Satisfaction ASN Maeshade, Sheila; Etikariena , Arum; Hukama, Vizra
Psikologika: Jurnal Pemikiran dan Penelitian Psikologi Vol. 30 No. 2 (2025)
Publisher : Universitas Islam Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20885/psikologika.vol30.iss2.art4

Abstract

The decline in the number of Civil Servants (Aparatur Sipil Negara/ASN) in Indonesia, as reported by the Central Bureau of Statistics (BPS) from 2020 to 2023, highlights significant challenges within the country’s bureaucratic system. Environmental instability driven by bureaucratic reform has been linked to reduced employee engagement, as individuals struggle to adapt to ongoing changes. Such discomfort may impact employees’ job satisfaction an essential construct to examine, given the strategic role of ASN in delivering public services and executing governmental functions. While prior studies have established a positive relationship between work engagement and job satisfaction, limited research has examined the moderating role of organizational culture, particularly hierarchical culture, within this relationship. Guided by the Job Demands-Resources (JD-R) model (Bakker & Demerouti, 2008), this study investigates hierarchical culture as a contextual resource potentially moderating the relationship between work engagement and job satisfaction. Data were collected through validated self-report instruments, including the Job Satisfaction Survey(JSS), Utrecht Work Engagement Scale-9 (UWES-9), and the Organizational Culture Assessment Instrument. The survey was administered online to 203 ASN participants using convenience sampling. Hypothesis testing was conducted using PROCESS Macro Model 1 in SPSS v27.0 to examine the moderating effect. The results indicate that hierarchical culture does not significantly moderate the relationship between work engagement and job satisfaction. These findings suggest that hierarchical structures may not influence how engaged employees translate their engagement into satisfaction. Future research is encouraged to explore alternative moderators such as perceived organizational support or leadership styles to deepen understanding of the mechanisms underlying employee satisfaction in public sectorsettings.
Peran Moderasi Budaya Hirarki pada Hubungan Komitmen Afektif dan Kepuasan Kerja di Institusi Pemerintahan Indonesia Madhani, Alya Aqilah; Etikariena, Arum; Maeshade, Sheila
Jurnal Diversita Vol. 11 No. 2 (2025): JURNAL DIVERSITA DESEMBER
Publisher : Faculty of Psychology, Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/diversita.v11i2.15460

Abstract

Sumber daya manusia dalam sebuah organisasi salah satunya pada institusi pemerintahan, yakni Aparatur Sipil Negara (ASN) penting guna diperhatikan karena pada tingkat nasional karena termasuk dalam penyelenggaraan pemerintahan. Riset ini bertujuan guna mengetahui peran moderasi budaya hierarki pada hubungan komitmen afektif dan kepuasan kerja pada institusi pemerintahan. Partisipan pada riset ini ialah Aparatur Sipil Negara dengan jumlah 203 partisipan. Riset dilakukan menggunakan pendekatan kuantitatif dengan desain cross-sectional dan pengambilan data dilakukan self-report. Analisis data dilakukan dengan menggunakan teknik statistik PROCESS Macro Model 1 yang dikembangkan oleh Hayes. Hasil riset menunjukkan bahwasanya komitmen afektif memiliki hubungan positif dengan kepuasan kerja karyawan. Budaya Hirarki pada organisasi juga berperan signifikan sebagai moderator dalam hubungan antara komitmen afektif dan kepuasan kerja. Hasil riset menunjukkan bahwasanya budaya hirarki melemahkan hubungan positif tersebut. Hasil riset ini dapat memberi manfaat bagi praktisi psikologi dan institusi pemerintah di Indonesia mengenai budaya hierarki yang ada pada institusi tersebut dengan memberikan sumber daya lain yang dapat meningkatkan kepuasan kerja pada ASN di Indonesia.
Co-Authors Etikariena , Arum Etikariena, Arum Hukama, Vizra Madhani, Alya Aqilah