Claim Missing Document
Check
Articles

Found 2 Documents
Search

Influence of Celebrity Endorsement, Electronic Word of Mouth, Perceived Quality on Purchase Decision of Scarlett Whitening Consumer: Case Study on Consumer Store in Semarang City Sapna Putri Handayani; Taviyastuti; Irawan Malebra
JOBS (Jurnal Of Business Studies) Vol. 10 No. 2 (2024): Desember 2024
Publisher : Politeknik Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The aim of this research is to find out the influence of celebrity endorsement, ewom, perceived quality on the purchase decision of Scarlett Whitening consumers, a case study of store consumers in Semarang City. Purposive sampling was used to take a sample of 120 people. In research, questionnaires, literature studies, and interviews are used in data collection. Data were processed using descriptive analysis, research instrument testing, and multiple linear regression analysis. Next, hypothesis testing is carried out consisting of the t test, F test, and coefficient of determination test. The majority of respondents are women aged 21 to 25 years who are students with salaries < IDR 2,000,000. The results of descriptive analysis on the indicators of the variables celebrity endorsement, ewom, perceived quality have a high interpretation with a range of 85-120. Based on the test results, the data is said to be valid and reliable. The results of the multiple linear regression analysis produced the equation Y = 21.049 + 0.234X1 + 0.186X2 + 0.334X3 + e. The results of partial and simultaneous hypothesis testing have a significant effect on purchase decisions. The results of the coefficient of determination test resulted in celebrity endorsement, ewom, and perceived quality influencing purchase decisions by 80.9% with the remaining 19.1% being influenced by other factors not explained in the research. Tujuan dari riset ini ialah untuk mencari tahu pengaruh celebrity endorsement, ewom, perceived quality pada purchase decision konsumen Scarlett Whitening studi kasus pada konsumen store di Kota Semarang. Purposive sampling digunakan dalam pengambilan sampel sebanyak 120 orang. Dalam penelitian, kuesioner, studi pustaka, dan wawancara dipergunakan pada pengumpulan data. Data diolah dengan analisis deskriptif, uji instrumen penelitian, dan analisis regresi linear berganda. Selanjutnya dilaksanakan uji hipotesis terdiri dari uji t, uji F, dan uji koefisien determinasi. Mayoritas responden ialah perempuan berusia 21 sampai 25 tahun yang mana pelajar/mahasiswa memiliki gaji < Rp 2.000.000. Hasil analisis deskriptif pada indikator dari variabel celebrity endorsement, ewom, perceived quality mempunyai interpretasi tinggi dengan rentang 85-120. Berdasarkan hasil uji, data dikatakan valid dan reliabel. Analisis regresi linear berganda menghsilkan persamaan Y = 21,049 + 0,234X1 + 0,186X2 + 0,334X3 + e. Hasil dari uji hipotesis secara parsial dan simultan berpengaruh signifikan pada purchase decision. Hasil dari uji koefisien determinasi menghasilkan celebrity endorsement, ewom, dan perceived quality berpengaruh terhadap purchase decision sebesar 80,9% dengan sisa sebesar 19,1% dipengaruhi oleh faktor-faktor lain yang tidak dideskripsikan pada riset.
Purchase Decisions for Event Packages at Hotel Candi Indah Semarang Nur Khasanah; Dody Setyadi; Taviyastuti
Inclusive Society and Sustainability Studies Vol. 5 No. 2 (2025): December Volume
Publisher : Research Synergy Foundation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/issues.v5i2.3606

Abstract

This research was motivated by fluctuating event package sales at Hotel Candi Indah Semarang, particularly a significant decline in March 2025, which fell by 58% below the target. Three key factors are examined as potential influences: price sensitivity, brand awareness and perceived quality, along with their impact on the purchasing decision of event packages at Hotel Candi Indah Semarang. Data were collected through a literature review, observation, and a Likert-scale questionnaire administered to 80 participants who had previously utilized the hotel's event package services. Data collection utilized a combination of purposive sampling and incidental sampling. Purposive sampling targeted respondents who had previously booked event packages for a minimum of 30 participants, while incidental sampling allowed access to eligible respondents encountered by chance. IBM SPSS version 26 with multiple linear regression was used to analyze the data. All participants provided informed consent prior to participation, and the study adhered to ethical principles in social research. The results showed that purchase decisions for event packages at Hotel Candi Indah Semarang were significantly influenced by price sensitivity, brand awareness, and perceived quality, both partially and simultaneously. In practice, the study's findings can help Hotel Candi Indah Semarang's management develop more effective marketing strategies, notably for improving event package sales. It specifically helps to build tactics based on price sensitivity, perceived quality, and brand awareness. Theoretically, this study enhances the Expectancy Value Theory by demonstrating that price sensitivity, brand awareness and perceived quality constitute significant factors in purchasing decisions within the hospitality sector.