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All Journal Interdental Jurnal Kedokteran Gigi (IJKG) JPNM : Jurnal Pustaka Nusantara Multidisiplin
Mellynia
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Religion Humanities Biochemistry, Genetics & Molecular Biology Dentistry Economics, Econometrics & Finance Education Medicine & Pharmacology Public Health Social Sciences

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Survey of Dental Students' Knowledge Levels Regarding Gingival Pigmentation and Smoking Behavior Fidyawati, Desy; Wicaksono, Adrianus; Mellynia
Interdental Jurnal Kedokteran Gigi (IJKG) Vol. 21 No. 2 (2025): Interdental Jurnal Kedokteran Gigi (IJKG)
Publisher : Fakultas Kedokteran Gigi, Universitas Mahasaraswati Denpasar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46862/interdental.v21i2.10142

Abstract

Background: Aesthetics is an important aspect in the world of dentistry, and patients have high expectations for aesthetics to increase their self-confidence. Smokers have a high risk for periodontal disease, and smoking causes several abnormalities in the oral cavity, such as pigmentation of the oral cavity, which interferes with the aesthetics of the teeth. Good ability and knowledge are required to identify aesthetic needs. This need can be met by dental graduates. This study aims to determine the level of knowledge of clinical students at FKG UPDM (B) regarding gingival pigmentation to smoking behavior. Material and Methods: This study employs a descriptive research design with a cross-sectional approach. Questionnaires with 10 research questions were distributed online to clinical students at FKG UPDM(B).  Results and Discussion: Based on 100 professional students, consisting of 76 female students in the dental profession (76%) and male students in the dental profession 24 people (24%). This study shows that the knowledge of professional students at FKG UPDM (B), all respondents have good knowledge (89.0%). Conclusion: This study shows that the knowledge of research subjects who are professional students at FKG UPDM (B) in general is in a good category (80%-89%)
Pengaruh Kualitas Layanan dan Kepercayaan terhadap Kepuasan Pasien Dokter Gigi Muda di RSKGMP Prof. Dr. Moestopo Mellynia; Abdul Aziz; Purwanti Aminingsih
JPNM Jurnal Pustaka Nusantara Multidisiplin Vol. 3 No. 3 (2025): October : Jurnal Pustaka Nusantara Multidisiplin
Publisher : SM Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59945/jpnm.v3i3.727

Abstract

Patient satisfaction is a key indicator of hospital service quality. This study aims to analyze the influence of service quality and trust on patient satisfaction at RSGM Prof. Dr. Moestopo. A quantitative descriptive method with a cross-sectional design was employed. The sample consisted of 80 respondents selected using purposive sampling. Data were collected through questionnaires and analyzed using multiple linear regression with SPSS. The results showed that service quality (p = 0.008) and patient trust (p = 0.000) significantly affected satisfaction. Simultaneously, both variables had a significant effect (p < 0.05) with an R² value of 0.718, indicating that 71.8% of patient satisfaction variation was explained by the two variables. Trust was identified as the most dominant factor. In conclusion, service quality and trust significantly influence patient satisfaction. Hospitals are advised to improve service quality through regular evaluation, service excellence training, and strengthening communication and digital feedback systems.
Co-Authors Abdul Aziz Fidyawati, Desy Purwanti Aminingsih Wicaksono, Adrianus