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All Journal Termometer: Jurnal Ilmiah Ilmu Kesehatan Dan Kedokteran JPNM : Jurnal Pustaka Nusantara Multidisiplin
Purwanti Aminingsih
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Religion Humanities Dentistry Economics, Econometrics & Finance Education Health Professions Public Health Social Sciences

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Pengaruh Faktor Sarana dan Prasarana terhadap Kinerja Perawat di Ruang Rawat Inap Rumah Sakit Ali Sibroh Malisi Jagakarsa Tahun 2025 Abdul Hakim; Eka Yoshida; Purwanti Aminingsih
Termometer: Jurnal Ilmiah Ilmu Kesehatan dan Kedokteran Vol. 3 No. 4 (2025): Termometer: Jurnal Ilmiah Ilmu Kesehatan dan Kedokteran,
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/termometer.v3i4.5558

Abstract

An empirical gap was identified in the initial survey, which revealed rooms with substandard lighting and temperature, and Google reviews indicated that some inpatient nurses performed poorly. The purpose of this study was to identify and analyze the influence of facilities and infrastructure on nurse performance. The research method used a mixed method with a sequential explanatory design, with a sample of 35 inpatient nurses and interviews with hospital management. Quantitative analysis using Chi-Square and Multivariate Logistic Regression and qualitative analysis with inpatient room observation and department interviews. The results of the study were obtained from the variables of lighting, temperature, work support equipment and technological support related to nurse performance (p-value <0.05). Logistic regression analysis showed that the lighting variable was 2.7 times greater (p-value 0.019), temperature 2.9 times greater (p-value 0.054), work support equipment 1.1 times greater (p-vaue 0.032) and technological support 1.5 times greater (p-value 0.040) on good nurse performance compared to poor nurse performance. Conclusion Lighting, temperature, work support equipment, and technological support significantly influence nurse performance, with temperature being the most dominant variable. Suggestions for improving facilities and infrastructure are recommended to further enhance nurse performance.
Pengaruh Kualitas Layanan dan Kepercayaan terhadap Kepuasan Pasien Dokter Gigi Muda di RSKGMP Prof. Dr. Moestopo Mellynia; Abdul Aziz; Purwanti Aminingsih
JPNM Jurnal Pustaka Nusantara Multidisiplin Vol. 3 No. 3 (2025): October : Jurnal Pustaka Nusantara Multidisiplin
Publisher : SM Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59945/jpnm.v3i3.727

Abstract

Patient satisfaction is a key indicator of hospital service quality. This study aims to analyze the influence of service quality and trust on patient satisfaction at RSGM Prof. Dr. Moestopo. A quantitative descriptive method with a cross-sectional design was employed. The sample consisted of 80 respondents selected using purposive sampling. Data were collected through questionnaires and analyzed using multiple linear regression with SPSS. The results showed that service quality (p = 0.008) and patient trust (p = 0.000) significantly affected satisfaction. Simultaneously, both variables had a significant effect (p < 0.05) with an R² value of 0.718, indicating that 71.8% of patient satisfaction variation was explained by the two variables. Trust was identified as the most dominant factor. In conclusion, service quality and trust significantly influence patient satisfaction. Hospitals are advised to improve service quality through regular evaluation, service excellence training, and strengthening communication and digital feedback systems.
Co-Authors Abdul Aziz Abdul Hakim Eka Yoshida Mellynia