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Raheliya Br. Ginting
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Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Electrical & Electronics Engineering Mechanical Engineering

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Public Complaints Information System at Jentera Stabat Village Office Melia Pradita; Raheliya Br. Ginting; Siti Jamilah Br. Tarigan; Ita Margaretta Br. Tarigan
JCEIT: Journal of Computer Engineering and Information Technology Vol. 1 No. 3: JCEIT: Journal of Computer Engineering and Information Technology (July 2025)
Publisher : Karya Techno Solusindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64810/jceit.v1i3.18

Abstract

The Community Complaint Information System in Jentera Stabat Village is a system built to facilitate the community in filing complaints regarding issues that occur in the village. This system is designed with the aim of improving public services and expediting the resolution of problems faced by the community. The system is equipped with features such as online complaint form filling, monitoring of complaint status, and notifications to relevant parties. The use of this system is expected to enhance transparency and accountability of the village government in handling community complaints. In its development, the system involves various stakeholders such as the community, village government, and system developers. With the implementation of this community complaint information system, it is hoped that the quality of public services will improve and the resolution of community issues will be expedited REFERENCES Faittullah Akbar, M. (2023). Penerapan Metode Waterfall pada Sistem Informasi Penjualan Dan Persediaan Pada Warung Makan Hejo Karawang. Indonesian Journal Computer Science, 2(1), 29–34. https://doi.org/10.31294/ijcs.v2i1.1902 Firgia, L., Muhamad Muslih, & Aditya Pratama. (2022). Implementasi Sistem Informasi Pengaduan Masyarakat Di Daerah Perbatasan Studi Kasus Desa Cipta Karya. Jurnal Rekayasa Teknologi Nusa Putra, 8(2), 101–110. https://doi.org/10.52005/rekayasa.v8i2.267 Fisa Wisnu Wijaya, & Lomban, D. (2022). Sistem Informasi Inventory Barang Menggunakan Metode Waterfall. Jurnal Informatika, Teknologi Dan Sains, 4(3), 247–254. https://doi.org/10.51401/jinteks.v4i3.1963 Haniva, D. T., Ramadhan, J. A., & Suharso, A. (2023). Systematic Literature Review Penggunaan Metodologi Pengembangan Sistem Informasi Waterfall, Agile, dan Hybrid. Journal of Information Engineering and Educational Technology, 7(1), 36–42. https://doi.org/10.26740/jieet.v7n1.p36-42 Harjono, W., & Kristianus Jago Tute. (2022). Perancangan Sistem Informasi Perpustakaan Berbasis Web Menggunakkan Metode Waterfall. SATESI: Jurnal Sains Teknologi Dan Sistem Informasi, 2(1), 47–51. https://doi.org/10.54259/satesi.v2i1.773 Irwanto. (2021). Perancangan Sistem Informasi Sekolah Kejuruan dengan Menggunakan Metode Waterfall (Studi Kasus SMK PGRI 1 Kota Serang-Banten). Lectura: Jurnal Pendidikan, 12(1), 399–405. Kurniasih, K., & Mulyono, H. (2022). Sistem Informasi Pengaduan Masyarakat Berbasis Web Pada Kantor Desa Ladang Peris Kecamatan Bajubang. Jurnal Manajemen Sistem Informasi, 7(4), 678–688. https://doi.org/10.33998/jurnalmsi.2022.7.4.692 Murdiani, D., & Sobirin, M. (2022). Perbandingan Metodologi Waterfall Dan RAD Dalam Pengembangan Sistem Informasi. JINTEKS (Jurnal Informatika Teknologi Dan Sains), 4(4), 302–306. Nugroho, F. E., Taufiq, R., & Alfarizi, M. S. (2021). RANCANG BANGUN SISTEM INFORMASI PELAYANAN PENGADUAN MASYARAKAT BERBASIS WEB PADA DESA SUKADAMAI KABUPATEN TANGERANG. Nurkholis, A., Susanto, E. R., & Wijaya, S. (2021). Penerapan Extreme Programming dalam Pengembangan Sistem Informasi Manajemen Pelayanan Publik. 5. Rohman, A., & Brilian, R. P. (2023). Sistem Informasi Manajemen Tabungan Pada Bank Sampah Raflesia Menggunakan Metode Waterfall. JBMI (Jurnal Bisnis, Manajemen, Dan …, 19(3), 192–204. https://doi.org/10.26487/jbmi.v19i3.25061 Supiyandi, S., Zen, M., Rizal, C., & Eka, M. (2022). Perancangan Sistem Informasi Desa Tomuan Holbung Menggunakan Metode Waterfall. JURIKOM (Jurnal Riset Komputer), 9(2), 274. https://doi.org/10.30865/jurikom.v9i2.3986 Syafiul Hamidani, Endang Etriyanti. (2022). Sistem Informasi Pengaduan Masyarakat Kota Lubuklinggau Berbasis Website. Jurnal Ilmiah Binary STMIK Bina Nusantara Jaya Lubuklinggau, 3(2), 61–67. https://doi.org/10.52303/jb.v3i2.55 Usnaini, M., Yasin, V., & Sianipar, A. Z. (2021). Perancangan sistem informasi inventarisasi aset berbasis web menggunakan metode waterfall. Jurnal Manajemen Informatika Jayakarta, 1(1). Wau, K. (2022). Pengembangan Sistem Informasi Persediaan Gudang Berbasis Website Dengan Metode Waterfall. Jurnal Teknik, Komputer, Agroteknologi Dan Sains, 1(1), 10–23. https://doi.org/10.56248/marostek.v1i1.8 Zaenudin, A., & Syahidin, Y. (2022). Rancangan Sistem Informasi Pengaduan Masyarakat Berbasis Web Pada Kantor Kecamatan Dengan Fitur Notifikasi Telegram. Jutisi : Jurnal Ilmiah Teknik Informatika Dan Sistem Informasi, 11(1), 75. https://doi.org/10.35889/jutisi.v11i1.812
Decision Support System for Selecting the Best Supplier of Dental Medicine Using the Analytical Hierarchy Process Method Melin Destari; David JM. Sembiring; Raheliya Br. Ginting; Meiliyani Br. Ginting
JCEIT: Journal of Computer Engineering and Information Technology Vol. 1 No. 3: JCEIT: Journal of Computer Engineering and Information Technology (July 2025)
Publisher : Karya Techno Solusindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64810/jceit.v1i3.19

Abstract

The problem that often occurs at Drg. Nina Syafitri's practice is that the supplier selection process is still subjective, where in selecting the Drgug supplier you have to choose it manually and sometimes there are several obstacles that are often faced, namely when one supplier already matches the price desired by the owner of Drg. Nina's practice. Syafitri’s, with appropriate payment terms, but problems with speed in the delivery of goods or ordered goods damaged in transit. As well as slow claims of damaged goods not being handled properly, the number of goods not matching the order, and the expiry date being close. Therefore, there are so many suppliers offering dental medicines, so Drg. Nina Syafitri's practice must be more selective and careful in choosing the right supplier. The method used in making decisions on selecting the best dental medicine supplier is the Analytical Hierarchy Process (AHP). REFERENCES Anwar, S. K., Priyanto, A., & Ramdani, C. (2021). Sistem Pendukung Keputusan Pemilihan Objek Wisata Menggunakan Metode AHP. 5. Blaster, I., Lubis, R. S., & Syahputri, N. I. (2023). PENERAPAN METODE SIMPLE MULTI-ATTRIBUTE RATING TECHNIQUE EXPLOITING RANK (SMARTER) DALAM PEMILIHAN BIBIT UNGGUL JAGUNG DI DESA SILAU MANGI. 2. HenDrgi, R., Hartanto, M. B., & Agustin, A. (2023). Rancang Bangun Sistem Pendukung Keputusan Validasi Data Pegawai Polda Dengan Metode AHP Berbasis WEB. Jurnal Teknologi Dan Informatika (JEDA), 4(1), 1–9. https://doi.org/10.57084/jeda.v4i1.1189 Ilham, I., Suwijana, I. G., & Nurdin, N. (2021). SISTEM PENDUKUNG KEPUTUSAN PENERIMAAN BEASISWA PADA SMK 2 SOJOL MENGGUNAKAN METODE AHP. 4. Ilham, Suwijana, I. G., & Nurdin. (2018). Sistem Pendukung Keputusan Penerimaan Beasiswa Pada Smk 2 Sojol Menggunakan Metode Ahp. Jurnal Elektronik Sistim Informasi Dan Komputer (Jesik), 4(2), 48–58. Khusna, I. M., & Mariana, N. (2021). Jurnal SISFOKOM (Sistem Informasi dan Komputer), Volume 10, Nomor 02, PP 162 -169 Sistem. Sistem Pendukung Keputusan Pemilihan Bibit Padi Berkualitas Dengan Metode AHP Dan Topsis, 10(2), 162–169. Muljadi, A., Khumaidi, A., & Chusna, N. L. (2020). Implementasi Metode TOPSIS untuk Menentukan Karyawan Terbaik Berbasis Web Pada PT. Mun Hean Indonesia. Jurnal Ilmiah Merpati (Menara Penelitian Akademika Teknologi Informasi), 101. https://doi.org/10.24843/JIM.2020.v08.i02.p04 Nurrahman, N., & Sarjono, S. (2022). Sistem Pendukung Keputusan Penilaian Kinerja Guru Dengan Metode Saw Pada Man 2 Tebo. Jurnal Manajemen Sistem Informasi, 7(4), 612–630. https://doi.org/10.33998/jurnalmsi.2022.7.4.687 Pambudi, W. I., Izzatillah, M., & Solikhin, S. (2021). Sistem Pendukung Keputusan Pemilihan Karyawan Terbaik Menggunakan Metode AHP PT NGK Busi Indonesia. Jurnal Riset Dan Aplikasi Mahasiswa Informatika (JRAMI), 2(01), 113–120. https://doi.org/10.30998/jrami.v2i01.925 Panjaitan, M. I., Rajagukguk, D. M., & Manalu, M. R. (2023). Implementation of the Decision Support System for the Appointment of Permanent Employees at CV. Armas Suan Sejahatera Using the Analytical Hierarchy Process (AHP) Method. 13(02). Pebrianti, L., Sirait, G. P. P., & Purba, Y. T. P. (2022). Implementasi Metode AHP Pada Sistem Pendukung Keputusan Wisata Taman Kota Medanw. Jurnal Amplifier : Jurnal Ilmiah Bidang Teknik Elektro Dan Komputer, 12(1), 34–40. https://doi.org/10.33369/jamplifier.v12i1.21679 Sari, I. Y., Sihombing, M. H. H., Rahmi, E., & Daeli, C. S. (2023). PENENTUAN OBAT PENYAKIT GIGI PADA SISTEM PENDUKUNG KEPUTUSAN MENGGUNAKAN METODE TOPSIS. Shobun Kollied Anwar, Priyanto, A., & Ramdani, C. (2021). Sistem Pendukung Keputusan Pemilihan Objek Wisata Menggunakan Metode AHP. Jurnal Sains Komputer & Informatika (J-SAKTI), 5(1). https://doi.org/10.51903/elkom.v13i2.215 Siregar, J. and A. A. and A. W. A. (2022). Sistem Pendukung Keputusan Pemilihan Guru Terbaik Dengan Metode Ahp Dan Topsis. Journal of Innovation Research and Knowledge, 1(10), 1273–1284. Sitompul, K., Jannah, M., Nababan, A. A., Hamunangan, J., & Korespondensi, E. P. (2023). Sistem Pendukung Keputusan dalam Penentuan Siswa Teladan Menggunakan Metode AHP Pada SMA Harapan Bangsa Tanjung Morawa. Jurnal Ilmu Komputer Dan Sistem Informasi (JIKOMSI), 6(2), 77–86. Tejasukmana Putra, R., Adi Wibowo, S., & Agus Pranoto, Y. (2021). Sistem Pendukung Keputusan Penerimaan Blt Di Kecamatan Sampang Menggunakan Metode Saw Dan Metode Ahp Berbasis Web. JATI (Jurnal Mahasiswa Teknik Informatika), 5(1), 321–327. https://doi.org/10.36040/jati.v5i1.3236 Yanto, M. (2021a). Sistem Penunjang Keputusan Dengan Menggunakan Metode Ahp Dalam Seleksi Produk. Jurnal Teknologi Dan Sistem Informasi Bisnis, 3(1), 167–174. https://doi.org/10.47233/jteksis.v3i1.161 Yanto, M. (2021b). SISTEM PENUNJANG KEPUTUSAN DENGAN MENGGUNAKAN METODE AHP DALAM SELEKSI PRODUK. Jurnal Teknologi Dan Sistem Informasi Bisnis, 3(1), 167–174. https://doi.org/10.47233/jteksis.v3i1.161
Co-Authors David JM. Sembiring Ita Margaretta Br. Tarigan Meiliyani Br. Ginting Melia Pradita Melin Destari Siti Jamilah Br. Tarigan