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All Journal Jurnal Kewirausahaan dan Inovasi Social Sciences Journal
Chairunisa, Putri Aulia
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Religion Agriculture, Biological Sciences & Forestry Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Social Sciences Other

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Peningkatan Kesadaran Dan Praktik Pengelolaan Sampah Berbasis Rumah Tangga Di RT 30 RW 05 Kelurahan Betungan Chairunisa, Putri Aulia; Rahmadania, Friska; Gaol, Vandri Salomo Lumban; Dianestari , Gea; Hanila, Siti; Susena, Karona Cahya; Soleh, Ahmad
Jurnal Kewirausahaan & Inovasi Vol. 3 No. 1 (2025): Agustus
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jkwi.v3i1.850

Abstract

Sustainable waste management, such as waste sorting and processing, among the community. This condition is exacerbated by the behavior of throwing waste without sorting, piling, and burning which damages the environment. Effective waste management should start from the source by implementing the 3R concept (Reduce, Reuse, Recycle), which relies heavily on active community participation. Objectives and Methods: This community service program aims to increase awareness and facilitate household-based waste management practices in RT 30 RW 05, Betungan Village. This study uses a descriptive qualitative approach supported by simple quantitative data. The subjects of the service are heads of families and housewives. Data were collected through questionnaires (pre-test and post-test), observation sheets, semi-structured interviews, and documentation. The implementation procedure includes preparation, implementation (socialization, education, waste sorting and composting training, mentoring, monitoring), and evaluation and reporting. Data analysis was carried out using simple quantitative methods to compare the pre-test and post-test, as well as thematic qualitative methods for interviews and observations. Results and Conclusions: This PKM activity succeeded in showing a significant increase in knowledge, changes in attitudes, and community awareness regarding waste management. This is evident from the implementation of waste sorting practices in households, the establishment of community waste management initiatives, and the creation of a cleaner and healthier environment in RT 30 RW 05. Various interventions such as comprehensive socialization, practical training (sorting and composting), facility facilitation, and continuous monitoring have proven effective in addressing the problem of low awareness and practices of waste management. The success of this program underscores the importance of education and active community participation as the key to effective waste management at the local level.
The Effect of Service Quality and Product Variety on Customer Satisfaction at PT Izone Ritel Indonesia Chairunisa, Putri Aulia; Ahmad Soleh; Ida Ayu Made
Social Sciences Journal Vol. 2 No. 3 (2026): Mei
Publisher : Utami Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70963/soc.v2i3.710

Abstract

This research is motivated by the development of the modern perfume retail industry, which is becoming increasingly competitive, requiring companies to provide a satisfying shopping experience for customers. Although PT Izone Ritel Indonesia has offered a variety of products, initial observations still show consumer complaints regarding delays in service during busy hours and uneven product availability. This phenomenon indicates the need for an in-depth analysis of the factors determining customer satisfaction at the location.  The purpose of this research is to analyze and explain the magnitude of the influence of service quality (X1) and product variation (X2) variables on consumer satisfaction (Y), both partially and simultaneously. The research method used is a descriptive quantitative approach with a sample of 56 respondents. Data analysis techniques include classical assumption tests and multiple linear regression analysis.  The results of the linear regression analysis The multiple regression produces the equation: Y = −1.185 + 0.186X1 + 0.824X2. The research findings indicate that: (1) Service quality partially has a positive and significant effect on consumer satisfaction, with a t-count value of 2.160 > t-table 2.006 and a significance value of 0.035 < 0.05. (2) Product variety partially has a positive and dominant effect on consumer satisfaction, with a t-count value of 8.389 > t-table 2.006 and a significance value of 0.000 < 0.05. (3) Simultaneously, service quality and product variety have a significant effect on consumer satisfaction, with an F-count value of 1439.00 > F-table 3.17. The coefficient of determination (R Square) obtained is 0.982, which indicates that this model is able to explain 98.2% of the variation in consumer satisfaction.
Co-Authors Ahmad Soleh Ahmad Soleh Dianestari , Gea Gaol, Vandri Salomo Lumban Hanila, Siti Ida Ayu Made Karona Cahya Susena Rahmadania, Friska