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All Journal Jurnal Sains Dan Teknologi (SAINTEKBU) Jurnal ekonomi Manajemen dan Bisnis (JUBIS)
Rahman Alamsyah, Agus
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Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Library & Information Science Social Sciences

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Application of the Use Questionnaire Method in Edlink Learning Management System (LMS) Usability Measurement : Application of the Use Questionnaire Method in Measuring the Usability of the Edlink Learning Management System (LMS). LM Fajar Israwan, LM Fajar Israwan; Rachmawati, Ike Kusdyah; Rahman Alamsyah, Agus
SAINTEKBU Vol. 16 No. 01 (2024): Vol. 16 No. 01 January 2024
Publisher : KH. A. Wahab Hasbullah University

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Distance education has evolved from a correspondence education model to e-learning-based education using a Learning Management System (LMS). One LMS that is widely used is Edlink. The successful implementation of an information system, including e-learning, is very important to determine the user's ability to utilise the system so that it can empirically describe e-learning user satisfaction. The purpose of this research is to measure the usability of the Edlink LMS. The questionnaire used in this research consists of the variables Usefulness, Ease of Use, Ease of Learning, and User Satisfaction. From the results of the Usability calculation, the Usefulness variable's feasibility level was 83.54%, the ease of use variable was 83.03%, the ease of learning variable was 84.79%, the usability variable was 82.62%  and the total usability value was 83.31. %. This shows that LMS Edlink is a very effective learning media to use in bold learning.
PENGARUH KUALITAS LAYANAN DAN CITRA MEREK, TERHADAP LOYALITAS MELALUI KEPUASAN PELANGGAN PADA MIRACLE AESTHETIC CLINIC MALANG Susetyawati, Indira; Pradiani, Theresia; Rahman Alamsyah, Agus
Jurnal Ekonomi Manajemen dan Bisnis Vol. 4 No. 2 (2023): JURNAL EKONOMI MANAJEMEN DAN BISNIS
Publisher : PROGRAM PASCA SARJANA MAGISTER MANAJEMEN INSTITUT TEKNOLOGI DAN BISNIS ASIA MALANG

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32815/jubis.v4i2.1940

Abstract

Klinik kecantikan merupakan bisnis yang sedang berkembang sehingga banyak bermunculan klinik-klinik baru, sehingga menarik untuk dilakukan penelitian. Penelitian ini bermaksud untuk menganalisis Loyalitas Pelanggan Miracle Aesthetic Clinic yang dipengaruhi oleh Kualitas Layanan dan Citra Merek melalui Kepuasan Pelanggan di Miracle Aesthetic Clinic Malang sebagai variabel intervening. Penelitian menggunakan teknik random sampling dengan menyebarkan kuisioner secara online kepada para pelanggan Miracle Aesthetic Clinic melalui Google Forms. Alat penelitian yang digunakan berupa data mentah yang diperoleh dari hasil pengisian kuisioner, dengan pengambilan sampel purposive sampling pada 90 orang responden yang merupakan pelanggan Miracle Aesthetic Clinic Malang yang melakukan perawatan minimal 2 kali dan salah satunya pada bulan Oktober 2021. Data penelitian diolah secara kuantitatif deskriptif dengan teknik analisis jalur, menggunakan SPSS 25.0. Setelah diolah didapatkanlah hasil penelitian yaitu: (1) Kualitas layanan memiliki pengaruh yang positif dan signifikan terhadap kepuasan pelanggan Miracle Aesthetic Clinic. (2) Kualitas layanan memiliki pengaruh yang positif dan signifikan terhadap loyalitas pelanggan Miracle Aesthetic Clinic. (3) Citra merek memiliki pengaruh yang positif dan signifikan terhadap kepuasan pelanggan Miracle Aesthetic Clinic. (4) Citra merek memiliki pengaruh yang positif dan signifikan terhadap loyalitas pelanggan Miracle Aesthetic Clinic. (5) Kepuasan pelanggan memiliki pengaruh yang positif dan signifikan terhadap loyalitas pelanggan Miracle Aesthetic Clinic. (6) Kualitas layanan mempunyai pengaruh signifikan terhadap loyalitas pelanggan Miracle Aesthetic Clinic melalui kepuasan pelanggan. (7) Citra merek mempunyai pengaruh signifikan terhadap loyalitas pelanggan Miracle Aesthetic Clinic melalui kepuasan pelanggan.
Application of the Use Questionnaire Method in Edlink Learning Management System (LMS) Usability Measurement : Application of the Use Questionnaire Method in Measuring the Usability of the Edlink Learning Management System (LMS). LM Fajar Israwan, LM Fajar Israwan; Rachmawati, Ike Kusdyah; Rahman Alamsyah, Agus
SAINTEKBU Vol. 16 No. 01 (2024): Vol. 16 No. 01 January 2024
Publisher : KH. A. Wahab Hasbullah University

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Distance education has evolved from a correspondence education model to e-learning-based education using a Learning Management System (LMS). One LMS that is widely used is Edlink. The successful implementation of an information system, including e-learning, is very important to determine the user's ability to utilise the system so that it can empirically describe e-learning user satisfaction. The purpose of this research is to measure the usability of the Edlink LMS. The questionnaire used in this research consists of the variables Usefulness, Ease of Use, Ease of Learning, and User Satisfaction. From the results of the Usability calculation, the Usefulness variable's feasibility level was 83.54%, the ease of use variable was 83.03%, the ease of learning variable was 84.79%, the usability variable was 82.62%  and the total usability value was 83.31. %. This shows that LMS Edlink is a very effective learning media to use in bold learning.
Co-Authors Ike Kusdyah Rachmawati LM Fajar Israwan, LM Fajar Israwan Susetyawati, Indira Theresia Pradiani