Arafah, Mutiara Jihad
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Antecedent and Consequences of Green Self-Efficacy: Cases from Gen Y Employees in Retail Industries Aldisa, Syafira; Emilisa, Netania; Arafah, Mutiara Jihad; Mariaulfa, Inge
Golden Ratio of Human Resource Management Vol. 5 No. 2 (2025): March - July
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grhrm.v5i2.1343

Abstract

This research explores the impact of Green Transformational Leadership (GTL) and Green Perceived Organizational Support (GPOS) on Green Entrepreneurial Intention (GEI) among Generation Y employees in the retail sector of South Tangerang, with Green Self-Efficacy (GSE) serving as a mediating variable. Using data collected from 120 respondents, the analysis reveals that GTL and GPOS positively influence GSE. Nevertheless, only GTL directly contributes to GEI, whereas the influence of GPOS on GEI is mediated through GSE. These outcomes emphasize the critical role of leadership and organizational backing in enhancing employees' confidence to pursue green entrepreneurship. The study concludes that strengthening green self-efficacy and promoting environmentally conscious leadership are essential strategies to support sustainable innovation within retail organizations.
PENGARUH SERVANT LEADERSHIP DAN HIGH PERFORMANCE WORK SYSTEM TERHADAP SERVICE QUALITY MELALUI JOB SATISFACTION Mariaulfa, Inge; Aldisa, Syafira; Arafah, Mutiara Jihad; Emilisa, Netania
Media Riset Bisnis & Manajemen Vol. 24 No. 2 (2024): September
Publisher : Universitas Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25105/v24i2.22797

Abstract

Penelitian ini menganalisis pengaruh servant leadershi dan high performance work system terhadap service quality, dengan job satisfaction sebagai variabel mediasi, pada karyawan generasi Z di industri perhotelan bintang tiga Jakarta Pusat. Penelitian ini menggunakan pendekatan kuantitatif deskriptif melalui survei kuisioner terhadap 238 responden yang dipilih secara purposive. Analisis diilakukan dengan SEM berbasis PLS. Hasil menunjukkan high performance work system berpengaruh signifikan terhadap job satisfaction dan service quality Job satisfaction juga memediasi hubungan tersebut, sementara pengaruh servant leadership tidak signifikan. Studi ini memberikan wawasan empiris mengenai strategi manajemen SDM yang relevan dengan preferensi Generasi Z guna meningkatkan service quality di industri perhotelan bintang tiga Jakarta Pusat
Linking Exploitative Leadership, Green HRM to OCBE and Emotional Exhaustion Among Gen Z in Jakarta’s F&B Industry Arafah, Mutiara Jihad; Emilisa, Netania; Aldisa, Syafira; Mariaulfa, Inge
Golden Ratio of Human Resource Management Vol. 6 No. 1 (2026): August - February
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grhrm.v6i1.1350

Abstract

The food and beverage (F&B) industry in Jakarta has experienced rapid growth, but it also contributes significantly to environmental degradation. To address this issue, fostering employees’ voluntary pro-environmental behaviors known as Organizational Citizenship Behavior for the Environment (OCBE) is essential. This study examines the influence of exploitative leadership and Green Human Resource Management (Green HRM) on OCBE, with Emotional Exhaustion serving as a mediating variable among Generation Z employees in South Jakarta’s F&B sector. A quantitative survey method was employed, involving 180 purposively selected respondents. Data were analyzed using Structural Equation Modeling (SEM) and the Sobel test. The findings reveal that while Green HRM significantly enhances OCBE, it also increases Emotional Exhaustion. In contrast, exploitative leadership hurts OCBE but does not significantly affect Emotional Exhaustion. Furthermore, emotional exhaustion significantly reduces OCBE and mediates the relationship between Green HRM and OCBE. These results underscore the importance of maintaining employees’ psychological well-being when implementing environmentally oriented HRM practices. Organizations are encouraged to avoid exploitative leadership styles and to balance the demands of Green HRM with adequate emotional support to optimize OCBE.