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Maharani, Tiara Andesya
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Arts Humanities Computer Science & IT Law, Crime, Criminology & Criminal Justice Social Sciences

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ANALISIS KOMUNIKASI DIGITAL BERBASIS MEDIA SOSIAL WHATSAPP PADA KELUARGA KELOMPOK GENERASI X DAN Z DI KOTA PADANG Yarisda, Viona Putri; Yaser, Mishbah El; Maharani, Tiara Andesya
Ensiklopedia of Journal Vol 7, No 4 (2025): Vol. 7 No. 4 Edisi 2 Juli 2025
Publisher : Lembaga Penelitian dan Penerbitan Hasil Penelitian Ensiklopedia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33559/eoj.v7i4.3306

Abstract

Abstract:This study explores the patterns of digital communication within the family between Generation X parents and Generation Z children through the use of WhatsApp. The research employed a qualitative approach with a descriptive method and data collection through in-depth interviews with informants from both generations. The findings indicate differences in orientation and communication intensity. Parents tend to use voice and video calls as more personal communication tools, while Generation Z is more active in using the chat feature, often accompanied by emoticons and stickers. In family WhatsApp groups, parents are more active in sharing information links, while children tend to respond passively due to concerns over content credibility. This disparity highlights a gap in digital literacy and communication preferences between generations, affecting the emotional effectiveness of family interactions. The study recommends improving shared digital literacy and developing inclusive family communication strategies to ensure harmonious and adaptive intergenerational communication in the digital era.Keywords: Family communication, WhatsApp, Generation X, Generation Z, Digital literacy
Co-Authors Yarisda, Viona Putri Yaser, Mishbah El