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All Journal Abiwara : Jurnal Vokasi Administrasi Bisnis JAMBIS : Jurnal Administrasi Bisnis
Irvawan, Robby
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Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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Pengaruh Kualitas Pelayanan Dan Perceived Value Terhadap Loyalitas Pelanggan Katering Butik Tumpeng Di Kota Depok Munawaroh, Wildatum; Irvawan, Robby
JAMBIS : Jurnal Administrasi Bisnis Vol. 5 No. 2: April 2025
Publisher : JAMBIS : Jurnal Administrasi Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jambis.v5i2.4979

Abstract

The population of this research is Butik Tumpeng catering customers, amounting to 150 people. The sample of this research is 60 respondents. The data collection technique for this study used a questionnaire/questionnaire which was tested for validation and reliability. Data processing in this study used SPSS (Statistic Package For the Social Sciences) version 28. The results of this study partially show that Service Quality and Perceived Value have a positive and significant effect on Customer Loyalty in the Butik Tumpeng catering in Depok City. The coefficient of determination is 65.6% and the remaining 34.4% is influenced by other variables not examined
Analysis of the Effect of Principal Leadership and Job Satisfaction on Teacher Performance (Case Study of SMK Bina Nasional Informatika Bekasi Regency) Irvawan, Robby; Sutarya, Ade
Abiwara : Jurnal Vokasi Administrasi Bisnis Vol. 3 No. 1: September 2021
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (226.839 KB) | DOI: 10.31334/abiwara.v3i1.1842

Abstract

The purpose of this study was to analyze and evaluate the magnitude of the influence of Principal Leadership and Job Satisfaction on Teacher Performance.The research method used is a quantitative method through the distribution of questionnaires using a Likert scale as a data collection method. The population is 34 teachers and the method used in sampling is non-probability sampling. The data analysis technique used is descriptive analysis technique with simultaneous multiple regression test with regression equations to produce regression constants and coefficients for each independent variable.Based on the results of data analysis using simple and multiple linear regression analysis with the help of SPSS Version 19 for Windows, it shows that partially using the t test shows that the Principal's Leadership has a positive and significant effect of 66.6% on Teacher Performance. Partially, the results show that job satisfaction has a positive and significant effect on teacher performance by 62.5%. The variables of Principal Leadership and Job Satisfaction are jointly tested with the F test proving to have a positive and significant effect on teacher performance and the magnitude of the effect is seen of the coefficient of determination (R2) is 71.8%, while the remaining 28.2% is influenced by other variables that are not included in this research model. Thus, teacher performance will increase if the principal's leadership and teacher job satisfaction are met properly.
Co-Authors Munawaroh, Wildatum Sutarya, Ade