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All Journal Vitamedica: Jurnal Rumpun Kesehatan Umum Jurnal Bisnis Inovatif dan Digital
Yosefina Palimirma Andrianto
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Health Professions Public Health

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Perancangan Sistem Informasi Pendaftaran Rawat Jalan Berbasis Web di RSUD X Nursuci Safitri; Yosefina Palimirma Andrianto; Indri Martina Br Ginting S; Siska Saputri
Jurnal Bisnis Inovatif dan Digital Vol. 2 No. 2 (2025): April : Jurnal Bisnis Inovatif dan Digital
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jubid.v2i3.723

Abstract

This study aims to design and implement a web-based outpatient registration information system at Regional General Hospital (RSUD) X to overcome issues arising from the manual registration system. The current manual registration system at RSUD X causes problems such as long queues, potential data entry errors, lost files, and difficulty in finding patient medical history. As a result, patient waiting times are longer, the administrative staff's workload increases, and the overall effectiveness of services decreases. The research method used is a qualitative one, which describes various processes in the system, from patient data input to the digital registration receipt output. The system design approach uses the waterfall method. Data collection was carried out through purposive sampling, while data gathering was done through interviews with registration officers, direct observation, and a documentation study in the medical records unit. The system is built with a combination of technologies, including PHP as a server-side programming language and MySQL as the database. The result is a web-based outpatient registration information system that can improve the efficiency and quality of hospital services. The advantages of this system include wide accessibility, time efficiency, and effective data management. This system is expected to reduce patient queues, improve the efficiency of the registration process, and simplify patient data management. However, the implementation of this system may face challenges such as limited resources and user skills. Solutions to overcome these challenges are effective resource allocation and user training. Overall, the web-based outpatient registration information system can be an effective solution to improve service quality at RSUD X.
Evaluasi Kepatuhan Petugas Pendaftaran Rawat Jalan dalam Penerapan Kebijakan Privasi Rekam Medis Elektronik di RSD K.R.M.T. Wongsonegoro Yosefina Palimirma Andrianto; Wahyu Ratri Sukmaningsih
VitaMedica : Jurnal Rumpun Kesehatan Umum Vol. 4 No. 3 (2026): Juli : VitaMedica : Jurnal Rumpun Kesehatan Umum
Publisher : STIKES Columbia Asia Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62027/vitamedica.v4i3.782

Abstract

RSD K.R.M.T Wongsonegoro has implemented Electronic Medical Records (EMR) in healthcare services. However, several issues related to data security are still encountered in its implementation, including the continued use of paper-based forms, staff practices that may compromise account confidentiality, errors in patient data entry, and system disruptions affecting data availability. This study aimed to evaluate the compliance of Outpatient Registration Officers with the Electronic Medical Record privacy policy based on three main aspects of information security: privacy, integrity, and availability. This study employed a qualitative method with a descriptive approach. Data were collected through in-depth interviews with Outpatient Registration Officers and direct field observations. Data analysis was conducted through data reduction, data presentation, and conclusion drawing using triangulation of interview and observation results. The results showed that, in terms of privacy, officers understood the importance of maintaining data confidentiality and used personal accounts; however, practices such as recording usernames were still found, which may pose security risks. Regarding integrity, officers generally followed data entry procedures and performed data verification, although accuracy was not always consistent during periods of high workload. In terms of availability, the EMR system supported healthcare services, but system disruptions still occurred and hindered access to patient data. It can be concluded that staff compliance with EMR data security policies was generally good but not yet optimal. Therefore, improvements in supervision, staff compliance, and system reliability are needed to enhance data security and service quality.
Co-Authors Indri Martina Br Ginting S Nursuci Safitri Siska Saputri Wahyu Ratri Sukmaningsih