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All Journal Konsensus: Jurnal Ilmu Pertahanan, Hukum dan Ilmu Komunikasi Jurnal Pendidikan dan Sosial Humaniora
Fidelis Atanus
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Humanities Education Social Sciences

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Evaluasi Kebijakan Pengelolaan Pasar Tradisional di Pasar Baru Kefamenanu Kabupaten Timor Tengah Utara Sherly Dewitry Nenobota; Fidelis Atanus; Yohanes Fritantus
Konsensus : Jurnal Ilmu Pertahanan, Hukum dan Ilmu Komunikasi Vol. 1 No. 5 (2024): Oktober : KONSENSUS : Jurnal Ilmu Pertahanan, Hukum dan Ilmu Komunikasi
Publisher : Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/konsensus.v1i5.355

Abstract

The formulation of the research problem is what are the results of traditional market management policies in Pasar Baru Kefamenanu, North Central Timor Regency. The aim of this research is to analyze and describe the Traditional Market Management Policy at Pasar Baru Kefamenanu, North Central Timor Regency. This research uses qualitative methods to describe the management of traditional markets in Pasar Baru Kefamenanu, North Central Timor Regency. Data collection techniques through observation, interviews and documentation. The results of this research show that the Traditional Market Management Policy in Pasar Baru Kefamenanu, North Central Timor Regency has been implemented well in accordance with time and costs; The adequacy and maintenance of supporting facilities and infrastructure for markets in the form of stalls, public toilets and parking areas, still needs to be optimized by the relevant agencies; the provision of buildings/places provided has not been fully utilized by the traders because the buildings/places built are ineffective or not in accordance with the wishes of the traders; Responsiveness in the Management of Traditional Markets at Pasar Baru Kefamenanu, North Central Timor Regency regarding the responses or responses of traders and consumers in the management of Pasar Baru Kefamenanu is positive and does not cause problems;  The government has taken steps to improve management at the Kefamenanu New Market as well as possible, but traders and consumers still need to improve.
Kepuasan Mahasiswa terhadap Layanan Unit Pengelola Program Studi Terkait Pelaksanaan Program MBKM di Universitas Timor Pius A. L. Berek; Yoseph Nahak Seran; Maria Magd. Namok Nahak; Margareta Diana Pangastuti; Fidelis Atanus
Khatulistiwa: Jurnal Pendidikan dan Sosial Humaniora Vol. 5 No. 4 (2025): Desember : Khatulistiwa: Jurnal Pendidikan dan Sosial Humaniora
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/khatulistiwa.v5i4.7772

Abstract

The Independent Learning Campus (MBKM) program is a strategic policy that provides students with opportunities to broaden their knowledge, skills, and experience, both in academic and non-academic fields, through off-campus activities. To support the successful implementation of this program, the Study Program Management Unit (UPPS) plays a crucial role as a provider of academic and administrative services that support students. Therefore, evaluating the level of satisfaction of MBKM participant students with UPPS services is essential for assessing the program's effectiveness, quality, and sustainability. This study aims to measure student satisfaction with UPPS services in the implementation of MBKM by referring to five dimensions of service quality: reliability, responsiveness, capacity, empathy, and infrastructure. The approach used was quantitative with a survey method. Primary data were collected through a Google Form-based questionnaire distributed to MBKM participant students from various study programs at Timor University. Respondents were asked to provide an assessment of each service dimension based on their experience during the program. The results of the descriptive analysis indicate that the level of student satisfaction with UPPS services is very high. More than 90% of students were satisfied with the aspects of reliability, responsiveness, and capacity of the service. The empathy aspect received positive appreciation from 87.9% of students, indicating that the personal interaction and attention provided by UPPS have met the expectations of most participants. However, in terms of facilities and infrastructure, although 84.7% of students expressed satisfaction, 3.3% were dissatisfied, indicating room for improvement in the availability and adequacy of supporting facilities. These findings indicate that in general, UPPS services have met the expectations of MBKM student participants.  
Co-Authors Maria Magd. Namok Nahak Pangastuti, Margareta Diana Pius Almindu Leki Berek Seran, Yoseph Nahak Sherly Dewitry Nenobota Yohanes Fritantus