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All Journal Jurnal Manajemen Informasi dan Administrasi Kesehatan Jurnal Ilmiah Fokus Ekonomi, Manajemen, Bisnis & Akuntansi (EMBA) Jurnal Ilmu Kesehatan
Ningsih, Novita Dwi Widiya
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Computer Science & IT Economics, Econometrics & Finance Health Professions Medicine & Pharmacology Public Health

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Kajian Kesiapan Rumah Sakit Umum Daerah (RSUD) dr. H. Moch. Anshari Shaleh Banjarmasin dalam Menghadapi Implementasi Rekam Medis Elektronik di Tahun 2024 Ningsih, Novita Dwi Widiya; Hiznadya, Aprisca; Noor, Muhammad; Amanda, Hani
JIKES : Jurnal Ilmu Kesehatan Vol. 4 No. 1 (2025): Juli-Desember 2025
Publisher : Yayasan Pendidikan Tanggui Baimbaian

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71456/jik.v4i1.1428

Abstract

Sektor kesehatan saat ini telah berkembang pesat akibat adanya teknologi informasi dan komunikasi yang semakin mutakhir. Bukti nyata perkembangan dunia kesehatan salah satunya adalah Rekam Medis Elektronik (RME). Saat ini, rekam medis elektronik di RSUD dr. H. Moch. Anshari Saleh Banjarmasin belum sepenuhnya diimplementasikan walaupun fitur RME telah ada. Rekam Medis Elektronik  yang berjalan  meliputi  e-resep,  e-billing,  surat pengantar, dan discharge summary pada rawat inap.  Rekam medis konvensional saat ini juga masih memiliki kendala, diantaranya adalah SIMRS belum sepenuhnya menunjang rekam medis dan angka kelengkapan  rekam medis yang rendah. Penelitian ini bertujuan Untuk mengetahui gambaran kesiapan RSUD dr.  H.  Moch Ansari Saleh Banjarmasin  rnenghadapi  irnplernentasi rekarn rnedis elektronik  di tahun 2024. Penelitian   ini   menggunakan   metode  penelitian   kualitatif.   Dengan   jenis penelitian  deskriptif   sedangkan  teknik  pengumpulan   data   yang  digunakan   adalah observasi, wawancara, dan studi pustaka. Subjek penelitian adalah Kepala Rumah Sakit, petugas rekam medis, dokter dan penanggung jawab  IT Rumah Sakit Umum Daerah (RSUD) dr. H. Moch. Anshari Saleh Banjarmasin. Objek penelitian adalah kesiapan RSUD dr. H.  Moch  Anshari  Shaleh  Banjarmasin   dalarn  rnenghadapi  Irnplernentasi Rekarn Medis Elektronik. Upaya yang dapat diselesaikan dalam menghadapi permasalahan-permasalahan yang terjadi yaitu pihak rumah sakit harus menyediakan anggaran dan melengkapi sarana prasarana yang dapat menunjang implementasi rekam medis di RSUD Anshari Saleh Banjarmasin.
The Relantionship of Knowledge to The Use of BPJS Health Cards in The Community at Teluk Tiram Public Health Center Banjarmasin: KNOWLEDGE, BPJS Ningsih, Novita Dwi Widiya; Della; Karinda, Merlin; Rifqiannor
Jurnal Manajemen Informasi dan Administrasi Kesehatan Vol. 8 No. 2 (2025): JMIAK
Publisher : Program Studi D3 Rekam Medis dan Informasi Kesehatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32585/jmiak.v8i2.7441

Abstract

BPJS Kesehatan is a national social security program that functions to provide comprehensive health protection for the Indonesian people. The utilization of BPJS Kesehatan cards is greatly influenced by of knowledge, ease of access, and public awareness in using health services. The research was conducted to ensure relation between knowledge and the utilization of BPJS Kesehatan cards in the community at Teluk Tiram Banjarmasin Health Center in 2025. The species of research conducted was quantitative research in with an analytical survey using a cross-sectional approach. The sample consisted of 98 people as active BPJS Kesehatan participants at Teluk Tiram Health Centre. Sampling technique is Purposive sampling. Data analysis using Univariate and Bivariate analysis tests. The Pearson Correlation test analysis stated that the p-value of the knowledge variable obtained p-value = 0.015, and perception p-value = 0.004 towards the used of BPJS Kesehatan services in Teluk Tiram Banjarmasin Health Center. The study found a relationship between knowledge and BPJS Kesehatan card utilization at Teluk Tiram Community Health Centre in 2025. The study concluded is that BPJS Kesehatan card utilization at the Teluk Tiram Community Health Centre in Banjarmasin has been optimal. The community health center is expected to continue improving outreach, education, and service quality to ensure more equitable utilization of the program.
Pengaruh Kualitas Pelayanan terhadap Kepuasan Pasien Rawat Jalan di Rumah Sakit TK III Dr. R. Soeharsono Banjarmasin Fawwaz, Ihsan Ridhoni; Karinda, Merlin; Pratama, Muhammad Noor Aditya; Ningsih, Novita Dwi Widiya
Jurnal Ilmiah Fokus Ekonomi, Manajemen, Bisnis & Akuntansi (EMBA) Vol. 5 No. 1 (2026): April 2026
Publisher : STIE PENA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34152/emba.v5i1.1595

Abstract

Quality healthcare is an important factor in improving patient satisfaction. This study aims to determine the effect of service quality on outpatient satisfaction at TK.III Dr. R. Soeharsono Hospital in Banjarmasin. The study used a quantitative design with a survey method. The population consisted of 183 outpatients, and based on the Slovin formula, 65 respondents were selected as the sample using purposive sampling. Primary data were collected through a questionnaire that had been tested for validity and reliability, while the data were analyzed using simple linear regression with the help of SPSS. The results showed that most respondents rated the quality of services in the good category. Regression testing produced a significant positive coefficient (p-value < 0.05), indicating a significant effect of service quality on outpatient satisfaction. The coefficient of determination (R²) showed that the service quality variable contributed to the variation in patient satisfaction, while other factors outside this study may also influence satisfaction. In conclusion, service quality has a positive and significant effect on outpatient satisfaction at TK.III Dr. R. Soeharsono Hospital in Banjarmasin. Therefore, improvements in service quality, especially in the aspects of facilities, service speed, and the friendliness and responsiveness of healthcare staff, should continue to be enhanced to achieve the national minimum service standards and meet patient expectations.
Co-Authors Amanda, Hani Della Fawwaz, Ihsan Ridhoni Hiznadya, Aprisca Karinda, Merlin Muhammad Noor Pratama, Muhammad Noor Aditya Rifqiannor