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Evaluasi Penggunaan Fixed Phone di Lingkungan Polri dalam Rangka Mendukung Pelaksanaan Tugas Kepolisian yang Efektif dan Efisien: Evaluasi Penggunaan Fixed Phone di Lingkungan Polri dalam Rangka Mendukung Pelaksanaan Tugas Kepolisian yang Efektif dan Efisien Raslin, Harvin; Astuti, Septi; Sakapurnama, Eko; Suryadi, Suryadi; Wahyono, Ary
Jurnal Litbang Polri Vol 28 No 1 (2025): JURNAL LITBANG POLRI
Publisher : Pusat Penelitian dan Pengembangan Polri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46976/litbangpolri.v28i1.253

Abstract

A fixed phone is a telecommunications device connected by cable to a fixed location, such as a home or office, with a permanent phone number. Although often considered outdated compared to mobile phones, fixed phones remain crucial in sectors requiring security and confidentiality, such as the Indonesian National Police (Polri). Within Polri, fixed phones are used for both internal and external communication to support police duties. This study aims to analyze the use and quality of fixed phones and assess the management of their deployment as an effective and efficient communication tool for police tasks. The research employs both qualitative and quantitative methods, including interviews, observations, questionnaires, and checklists. The findings indicate that the use of fixed phones is declining due to technological advancements like mobile phones and handie-talkies (HT). Fixed phones within Polri are categorized into three conditions: active for calls, active but not used (bundled with IndiHome), and inactive but still registered. While the quality of active fixed phones is good, there are issues with a lack of understanding regarding their function. Management issues include the absence of standard operating procedures (SOP), inadequate service mechanisms, and budget inefficiencies. Therefore, there is a need to remove unused numbers, ensure active connections at the Police Command and Control Center (SPKT), update service number information, optimize the use of PABX/IP-PBX systems, develop SOP and supervision mechanisms, coordinate with providers for cost standardization, migrate to VoIP, and raise awareness about the importance of fixed phones.
Evaluasi Kualitas Website dan Peralatan yang Digunakan pada Rekrutmen Anggota Polri dalam Rangka Mewujudkan SDM Polri yang Unggul Raslin, Harvin; Annisaa Yusuf; Taufik Iqbal Ramdhani
Jurnal Litbang Polri Vol 28 No 2 (2025): JURNAL LITBANG POLRI
Publisher : Pusat Penelitian dan Pengembangan Polri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46976/litbangpolri.v28i2.301

Abstract

The National Police of the Republic of Indonesia (Polri) is an institution responsible for maintaining internal security. To ensure a conducive security environment, Polri requires skilled and professional personnel. Therefore, Polri conducts recruitment based on the principles of Clean, Transparent, Accountable, and Humanistic (BETAH) to acquire high-quality human resources aligned with organizational needs and the expectations of society, the nation, and the state. This study aims to evaluate the quality of the website and equipment used in Polri's recruitment process to support the development of qualified human resources. The research applies a mixed-method approach, combining quantitative and qualitative data collected through questionnaires, in-depth interviews, and observations. Data were gathered from 4,108 respondents across 11 sampled regional police departments (Polda). The website evaluation used the Webqual 4.0 method, encompassing dimensions of usability, information quality, and interaction quality (service). For recruitment equipment, calibration records and recalibration status were reviewed to ensure accuracy and functionality. The findings show that the website www.penerimaan.polri.go.id is of excellent quality, with an average score of 2.93 out of 3.00, though technical challenges such as access issues during peak hours, upload size limitations, and manual verification processes remain. Additionally, Rikkes equipment, physical tests, and the Computer-Assisted Test (CAT) were rated accurate with an average score of 2.98, despite some tools still being manual and facing issues with facilities, internet and electricity. To enhance efficiency and transparency, standardizing equipment, advancing technology, and professionalizing the selection process are essential.
Evaluasi Mutu Alat Komunikasi Polri dan Penggelarannya untuk Mendukung Pelaksanaan Tugas Kepolisian dalam Rangka Pengamanan Pemilu 2024: Evaluasi Mutu Alat Komunikasi Polri dan Penggelarannya untuk Mendukung Pelaksanaan Tugas Kepolisian dalam Rangka Pengamanan Pemilu 2024 Raslin, Harvin
Jurnal Litbang Polri Vol 27 No 1 (2024): JURNAL LITBANG POLRI
Publisher : Pusat Penelitian dan Pengembangan Polri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46976/litbangpolri.v27i1.236

Abstract

General elections are a fundamental pillar of Indonesia's democratic system, conducted periodically. Each stage of the elections holds the potential to disrupt public safety and order with varying degrees of escalation. The Indonesian National Police (Polri), as the frontline guardian of the electoral process, faces significant challenges in ensuring its security. Chief of the Indonesian National Police, General Listyo Sigit Prabowo,M.Si. supports precision policing by planning the security for the 2024 general elections and regional elections (Pilkada) through budget allocation, personnel deployment, as well as facilities and infrastructure. In the context of facilities and infrastructure, Polri's radio communication equipment becomes one of the operational support systems for Polri in securing upcoming elections. Through a comprehensive, reliable, and effective communication network, along with suitable communication devices, Polri is able to carry out its tasks more efficiently and swiftly. This research aims to identify and analyze the quality of the currently deployed Polri radio communication equipment, as well as to analyze the conditions, quantity, and functions of its deployment. The methods used involve both qualitative and quantitative approaches, with data collected through in-depth interviews, observations, checklists, and questionnaires. The research findings reveal that the distributed Polri radio communication equipment across 10 regional police departments (Polda) consists of both conventional and trunking communication systems. From technological and security aspects, Polri's radio communication equipment has adequately met operational requirements, providing support for security and operational tasks. However, challenges exist in the form of malfunctions in Handy Talky devices and repeaters. Furthermore, in operating the communication equipment, there are deficiencies in knowledge, experience, and maintenance. Administrative constraints and the availability of spare parts also need attention in the maintenance of Polri's radio communication equipment.
Evaluasi Kualitas Aplikasi Digital Korlantas Polri guna Mendukung Tugas Kepolisian dalam Rangka Penguatan Pelayanan Publik: Aplikasi digital korlantas Polri Raslin, Harvin; Astuti, Septi; Yusuf, Annisa; Suryadi, Suryadi; Taryana, Yana
Jurnal Litbang Polri Vol 27 No 3 (2024): JURNAL LITBANG POLRI
Publisher : Pusat Penelitian dan Pengembangan Polri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46976/litbangpolri.v27i3.245

Abstract

The transformation toward Polri Presisi is a priority program led by Police Chief General Drs. Listyo Sigit Prabowo, M.Si., aimed at modernizing public service facilities to facilitate public access to Polri services. One implementation of this initiative is the launch of digital services by the Traffic Corps (Korlantas), including the SIM Nasional Presisi (SINAR) for driver’s licenses, the National Digital Samsat (SIGNAL) for vehicle tax payments, Electronic Traffic Law Enforcement (ETLE), and the Integrated Road Safety Management System (IRSMS) for traffic accident monitoring. This research aims to evaluate the Korlantas digital applications (SINAR, SIGNAL, ETLE, and IRSMS) to ensure they meet Polri's ICT Master Plan standards as mandated by Police Chief Decree No. 704/V/2018, providing fast, easy, and transparent service while protecting users' personal data. The study utilizes a qualitative and quantitative approach, collecting data through interviews, observations, and questionnaires. Findings indicate that Korlantas digital applications have progressed but require improvement in areas such as hosting on private data centers, optimal integration, data processing efficiency, and security management. The applications are viewed as beneficial by the public, though many are not fully aware of features like SINAR, SIGNAL, and ETLE, necessitating broader outreach. This evaluation offers valuable insights for enhancing Korlantas applications to better support police services for the community.
Evaluasi Mutu Sarana dan Prasarana Polri untuk Pengamanan Objek Vital dalam Rangka Pengamanan Pemilu 2024: Pengamanan Objek Vital dalam Rangka Pengamanan Pemilu 2024 Raslin, Harvin; Astuti, Septi; Saragih, Agung Shamsudin; Wahyono, Ary; Priyotomo, Gadang
Jurnal Litbang Polri Vol 27 No 2 (2024): JURNAL LITBANG POLRI
Publisher : Pusat Penelitian dan Pengembangan Polri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46976/litbangpolri.v27i2.247

Abstract

The Directorate of Vital Object Security (Ditpamobvit) of the Indonesian National Police is responsible for securing vital objects by applying predictive policing techniques to anticipate and analyze issues that could potentially disrupt public security. As the 2024 elections approach, readiness for securing vital objects becomes crucial to preempt potential security disturbances. This study aims to analyze the preparedness of facilities and infrastructure in supporting the performance of Ditpamobvit. The methodology employed is descriptive-analytical with both qualitative and quantitative approaches, using interviews, observations, checklists, and questionnaires. The results indicate that Pamobvit facilities at the Polda level are generally adequate and function well according to regional needs, whereas at the Polres level, they are still limited. Regular training is necessary to enhance personnel knowledge, storage facilities are available but not yet sufficient, and skill improvement is undertaken through both internal and external training. However, high-tech training needs to be optimized, training for modern facilities ceases after contract periods, maintenance costs lack standard indices at SBK Polri, there is no budget support for operator welfare, new facilities do not keep up with the increase in vital objects, personnel understanding of incident handling is limited, and there is a lack of special storage space. Required solutions include optimizing high-tech training, extending training for modern facilities, establishing maintenance cost norms, securing budget support for operator welfare, planning new facility procurement, improving understanding through simulations, and providing accessible standard operation guides.