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The Influence of Organizational Climate and Transformational Leadership Style on Teacher Performance at SMK 3 Sukawati with Self-Efficacy as a Mediating Variable I Gede Agus Sentana Widana Yasa; I Nengah Suardika; Made Ika Prasetyadewi
International Journal of Economics and Management Sciences Vol. 2 No. 3 (2025): Agustus : International Journal of Economics and Management Sciences
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/ijems.v2i3.940

Abstract

Education plays a vital role in improving human resource quality, making it essential for addressing challenges in developing countries, such as inequality, poverty, and cultural instability. Teachers, as key facilitators in the learning process, are central to achieving educational goals, with performance influenced by internal factors like self-efficacy and external factors like organizational climate and leadership style. This study examines the influence of organizational climate and transformational leadership on teacher performance at SMK 3 Sukawati, with self-efficacy as a mediating variable. The population and sample include all 55 teachers, selected through purposive sampling. Data were collected via questionnaires, interviews, and documentation, then analyzed using path analysis. Results show that organizational climate and transformational leadership positively and significantly affect both teacher performance and self-efficacy. Self-efficacy also positively and significantly influences performance. Additionally, organizational climate and transformational leadership indirectly impact teacher performance through self-efficacy.
The Mediating Role of Customer Satisfaction in the Influence of Customer Experience and E-WOM on the Decision to Visit DTW Tanah Lot I Wayan Sudiana; Pande Ketut Ribek; Made Ika Prasetyadewi
International Journal of Economics and Management Sciences Vol. 3 No. 3 (2026): Agustus: International Journal of Economics and Management Sciences
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/ijems.v3i3.1279

Abstract

Tanah Lot Tourist Attraction is a prominent tourism destination in Bali, attracting visitors for recreation and leisure. However, visiting decisions may be influenced by tourists’ experiences, E-WOM, and satisfaction with the destination. This study aims to examine the effects of customer experience, E-WOM on visiting decisions and analyze the mediating role of customer satisfaction in these relationships at the Tanah Lot Tourist Attraction. This study employed an approach using questionnaires, interviews, and documentation for data collection. The population comprised visitors to the Tanah Lot Tourist Attraction, with 140 respondents selected based on Hair’s sampling guideline. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The findings demonstrate that customer experience and E-WOM have positive and significant effects on visiting decisions. Customer satisfaction also positively and significantly affects visiting decisions, while customer experience, E-WOM significantly influence customer satisfaction. Furthermore, customer satisfaction significantly mediates the effects of customer experience and E-WOM on visiting decisions. These findings highlight that improving visitor experiences, strengthening positive E-WOM, and enhancing satisfaction are strategies for encouraging tourists to visit Tanah Lot.