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IMPLEMENTASI KEBIJAKAN DAN TATA KELOLA PENDAFTARAN TANAH SISTEMATIS LENGKAP DI KANTOR PERTANAHAN KABUPATEN SIDENRENG RAPPANG Mustapa, Rasdiana; Dema, Herman; Mustanir, Ahmad; Lubis, Sandi
Jurnal Mediasosian : Jurnal Ilmu Sosial dan Administrasi Negara Vol 9 No 2 (2025): September 2025
Publisher : Universitas Kadiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30737/mediasosian.v9i2.6324

Abstract

Penelitian ini bertujuan untuk menganalisis Implementasi Kebijakan dan Tata Kelola Program Pendaftaran Tanah Sistematis Lengkap (PTSL) di Kantor Pertanahan Kabupaten Sidenreng Rappang. Studi ini menggunakan metode deskriptif kualitatif, dengan pengumpulan data yang dilakukan melalui teknik wawancara, observasi, dan dokumentasi. Hasil penelitian menunjukkan bahwa implementasi kebijakan dipengaruhi oleh faktor komunikasi yang berjalan efektif. Dari sisi sumber daya, meskipun dari segi anggaran memadai keterbatasan jumlah dan distribusi petugas teknis menjadi kendala utama. Sikap pelaksana menunjukkan komitmen dan profesionalisme, dengan petugas yang proaktif dalam mendampingi masyarakat, serta menjaga komunikasi terbuka. Struktur birokrasi dinilai adaptif dan kolaboratif, Dalam aspek tata kelola, prinsip transparansi diterapkan melalui beragam saluran informasi, meski belum secara spesifik menjangkau informasi program PTSL. Responsivitas pelaksana tergolong tinggi di lapangan, tetapi belum dibarengi evaluasi kinerja berbasis umpan balik masyarakat. Akuntabilitas dilaksanakan melalui sistem pelaporan, dokumentasi, dan mekanisme sanggahan, walaupun aspek evaluatif layanan belum optimal. Partisipasi masyarakat tergolong aktif dalam pemberkasan, difasilitasi oleh pendekatan lokal berbasis budaya dan sosial.
IMPLEMENTASI KEBIJAKAN APLIKASI PAYMENT ONLINE SYSTEM PAJAK BUMI DAN BANGUNAN (POS PBB-P2) DI KECAMATAN PANCA RIJANG Arwang, Arwang; Muhammad Nur; Razak, Muhammad Rais Rahmat; Mustapa, Rasdiana
Moderat : Jurnal Ilmiah Ilmu Pemerintahan Vol 11 No 4 (2025): November 2025
Publisher : Program Studi Ilmu Pemerintahan FISIP Universitas Galuh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25157/moderat.v11i4.5526

Abstract

This stuy aims to analyze the implementation of the POS PBB-P2 application policy and to identify the factors influencing system adoption among taxpayers (WP) in Panca Rijang District, Sidenreng Rappang Regency. The research location was selected based on a persistent gap: despite the adoption of a digital system, tax revenue realization has consistently fallen below target over the past three years. This study employs a descriptive qualitative approach. Data were collected through interviews, observations, and document analysis. The findings reveal variations in implementation effectiveness. Internal aspects such as Communication, Disposition, and Bureaucratic Structure functioned strongly, marked by a high level of commitment among administrative staff. However, these internal strengths were undermined by external and material constraints that led to revenue stagnation: (1) limited communication and socialization efforts toward the public, and (2) inadequate material resources, including insufficient computer units, slow internet connectivity, and unstable electricity supply. The main barriers to taxpayer adoption include low digital literacy among elderly groups, limited awareness due to weak socialization, and perceived service risks resulting from inadequate infrastructure at the Technical Implementation Unit (UPT). It is recommended that the local government intensify socialization efforts with an emphasis on education for vulnerable groups, prioritize budget allocation for physical infrastructure improvement, and review penalty tariff regulations to enhance their effectiveness.