Fatriana, Disya
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The interpersonal communication process of social workers in fostering independence among the visually impaired: a case study of Panti Sosial Bina Netra (PSBN) Tuah Sakato Padang Fatriana, Disya; Sarmiati, Sarmiati; Chatra, Emeraldy
Education and Social Sciences Review Vol. 6 No. 1 (2025): Education and Social Sciences Review
Publisher : Indonesian Institute for Counseling, Education and Theraphy

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29210/07essr565600

Abstract

Visual impairment presents complex challenges in fostering independence, influenced by physical limitations, environmental barriers, and social perceptions. This study aims to analyze the process of interpersonal communication between social workers and visually impaired residents at Panti Sosial Bina Netra Tuah Sakato Padang in supporting their independence. Using a qualitative case study approach within a constructivist paradigm, data were collected through indepth interviews, participant observation, and documentation, with source and method triangulation applied to ensure validity. The findings reveal that the communication process develops gradually through four stages: introduction to establish a sense of safety, exploratory information exchange, emotional engagement through empathy and support, and the establishment of stable trust. These stages align with Altman and Taylor’s Social Penetration Theory and DeVito’s five dimensions of effective interpersonal communication: openness, empathy, positivity, respect, and equality. Consistent and adaptive communication was found to enhance the self confidence and motivation of visually impaired individuals in developing independent living skills. The results underscore interpersonal communication as a fundamental component in the success of social rehabilitation for people with visual disabilities.
Pelayanan Informasi Pendidikan Tinggi melalui Sosialisasi Penerimaan Mahasiswa Baru Arianto, Arianto; Novyanti, Fitri; Rohmah, Siti; Fatriana, Disya
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Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/jrpi.v3i1.37086

Abstract

Limited access and understanding of higher education information for high school students is a major obstacle in planning further study, especially in non-urban areas. This condition is also experienced by students of Wahid Hasim Tersono High School, Batang Regency, who still have limited knowledge regarding new student admissions, study program options, and higher education financing and scholarships. Therefore, this community service activity was carried out with the aim of providing higher education information services through targeted and educational new student admissions socialization. The service method used was a participatory-educational approach with stages of preparation, implementation, and evaluation. The activity was carried out through interactive lectures, discussions, questions and answers, and educational consultation services. Success was measured using a Likert scale questionnaire, student participatory observation, and limited reflection with the school. The results of the activity showed an increase in student understanding and attitudes towards higher education. As many as 81% of students understood the new student admissions pathway, 78% showed increased motivation to continue their education to higher education, and 74% gained new understanding regarding financing and scholarships. This activity also encouraged changes in student mindsets and strengthened the school's role in supporting further education.