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All Journal Journal of Islamic Monetary Economics and Finance Jurnal Layanan Masyarakat (Journal of Public Service)
Maharani, Rosa Melia
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Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Social Sciences Other

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FINANCIAL BOOKKEEPING TRAINING FOR BUMDES AND MSME MANAGERS IN KANDANGAN VILLAGE, SENDURO SUBDISTRICT, LUMAJANG REGENCY: A PRE- AND POST-SURVEY TO IMPROVE UNDERSTANDING OF BUSINESS AND BUMDES FINANCIAL MANAGEMENT Maharani, Rosa Melia; Rohman, Muhammad Syaikh; Harijanto, Catherine; Arifin, Sulton; Siti Syuhada Qanitah; Firda Ayu Fadhila; Widya Andika; Adela Ogya Gavrila
Jurnal Layanan Masyarakat (Journal of Public Services) Vol. 9 No. 3 (2025): JURNAL LAYANAN MASYARAKAT
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/.v9i3.2025.360-371

Abstract

Kandangan Village, Senduro District, Lumajang, East Java is one of the villages with many agricultural and livestock potentials. Through the existence of Village-Owned Enterprises (BUMDes), this potential can provide benefits for the welfare of the village community. However, the limited financial bookkeeping capabilities of both BUMDes administrators and people who have businesses mean that the potential of Kandangan Village has not provided more benefits in increasing the local economy and income of BUMDes Kandangan Village. Through BUMDes Panca Karya Mandiri, Kandangan Village, Lumajang, East Java, in collaboration with the Faculty of Economics and Business, Airlangga University, held a training session to enhance the knowledge and skills of BUMDes and the village community in financial bookkeeping to support the improvement of the local economy. The implementation of this training was carried out for three days which took place at the Kandangan Village Hall. The use of pre-post training surveys in this training was used to measure the effectiveness of training activities on training participants. The results of the Wilcoxon Signed-Rank Test showed that there was an increase in understanding related to financial bookkeeping for training participants after the training was carried out.
Analyzing the Impact of Systems, Human Capital, and Anti-Bribery Practices on Business Satisfaction: The Case of Halal Certification in Indonesia Fauziah, Fauziah; Muchtar, Ibnu Hasan; Esquivias, Miguel Angel; Zulkarnain, Siti Hafsah; Maharani, Rosa Melia; Wulandari, Novita Eka
Journal of Islamic Monetary Economics and Finance Vol. 12 No. 1 (2026)
Publisher : Bank Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21098/jimf.v12i1.2579

Abstract

Maintaining good service quality in halal certification procedures has become crucial as the demand for halal products grows globally. Focusing on Indonesia, this study investigates the relationship between firm satisfaction with halal certification services and support systems, human capital, and anti-bribery practices. The study uses Structural Equation Modelling (SEM) and the SERVQUAL framework to analyze survey data from 2,367 businesses with halal certifications in 32 Indonesian provinces. The aim is to reveal the determinants of satisfaction and the impact of institutional performance on service delivery. The findings demonstrate that employees with responsiveness, empathy, assurance, and good communication significantly improve not only the perceived quality of services but also the efficacy of anti-bribery initiatives. Meanwhile, support systems that enhance employee performance and customer satisfaction include sufficient equipment, transparent quality control, and complaint procedures. These findings highlight that integrity and professionalism are just as important as technical systems to make certification successful. This study provides insights for certifying organizations and legislators in formulating strategies to boost the competitiveness of Indonesia's halal market, increase efficiency, and build confidence. Strengthening institutional capacity and reducing bureaucratic barriers can help ensure a more reliable and business-friendly certification ecosystem. ACKNOWLEDGMENT This work was supported by Airlangga University under the Research Scheme “Penelitian Unggulan Halal” (Grant Number: 63/ST/UN3. HALAL/PT.March 01, 2024).
Co-Authors Adela Ogya Gavrila Arifin, Sulton Fauziah Fauziah Firda Ayu Fadhila Harijanto, Catherine Miguel angel esquivias Padilla, Miguel angel esquivias Muchtar, Ibnu Hasan Muhammad Syaikh Rohman Siti Syuhada Qanitah Widya Andika Wulandari, Novita Eka ZULKARNAIN, SITI HAFSAH