Satia, Riban
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Restoring Public Trust through Ethical Leadership and Accountability Frameworks in Governance Satia, Riban
Politeia : Journal of Public Administration and Political Science and International Relations Vol. 2 No. 3 (2024): July 2024
Publisher : Indonesian Scientific Publication

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61978/politeia.v2i3.963

Abstract

This narrative review examines leadership, public ethics, and accountability frameworks in government institutions, aiming to synthesize current evidence and highlight research gaps. Literature was sourced from Scopus, Web of Science, JSTOR, and Google Scholar using keywords such as ethical leadership, public sector ethics, and accountability frameworks. Studies from the past decade were prioritized, covering both qualitative and quantitative evidence. Findings indicate that ethical leadership fosters integrity, strengthens accountability, and enhances public trust by modeling values that shape ethical organizational cultures (Demir et al., 2023; Wright et al., 2016). Accountability mechanisms—compliance-based, integrity-driven, and hybrid—are most effective when supported by political will, robust regulation, and participatory governance (Reddick et al., 2024; Sebastián et al., 2023). Organizational culture plays a central role in shaping ethical behavior, while gender diversity in leadership promotes inclusivity and public confidence (Mousa et al., 2021; Bastani et al., 2020). Despite these insights, research is constrained by reliance on case studies, self-reported measures, and limited comparative analysis. Political and cultural contexts significantly influence the effectiveness of ethics and accountability policies, yet cross-country and longitudinal studies remain scarce. The review concludes that integrating ethical leadership, accountability frameworks, organizational culture, and gender diversity is vital for resilient governance. Strengthening these areas can restore public trust, reinforce institutional legitimacy, and provide a foundation for sustainable and ethical governance in diverse contexts.
Evaluasi Open Goverment Pada Layanan Perizinan Online Di DPM PTSP Kota Palangkaraya Rusita, Rusita; Sadar, Sadar; Satia, Riban
Bureaucracy Journal : Indonesia Journal of Law and Social-Political Governance Vol. 5 No. 3 (2025): Bureaucracy Journal : Indonesia Journal of Law and Social-Political Governance
Publisher : Gapenas Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53363/bureau.v5i3.793

Abstract

The application of Open Government principles in online licensing services aims to increase transparency, participation, and accountability in public services. This study evaluates Open Government in online licensing services at the Palangka Raya City Investment and One-Stop Integrated Services Agency (DPMPTSP) through the Online Single Submission (OSS) system. Using a qualitative descriptive approach, the study analyzed six key aspects based on William N. Dunn's evaluation theory: effectiveness, efficiency, adequacy, equity, responsiveness, and accuracy. The research findings indicate that the OSS system successfully increased the efficiency of the licensing process with fast turnaround times (1-5 days) and more open access to information, supported by outreach and technical assistance. However, challenges such as low digital literacy among the public (especially the elderly), gaps in technology access, and delays in verification still hamper optimization. These results emphasize the need for improved digital infrastructure, human resource training, and inclusive outreach to strengthen the implementation of Open Government principles.