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Pemodelan Proses Bisnis Menggunakan BPMN (Business Process Model And Notation) Untuk Meningkatkan Efisiensi Operasional Dan Pelayanan Di Rafah Store : Books And Mercandise Upt Pusat Pengembangan Bisnis Uin Raden Fatah Palembang Nando Satria; M. Syendi Apriko
Prosiding Vol 7 No 1 (2025): SNISTEK
Publisher : LPPM Universitas Putera Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33884/psnistek.v7i1.10752

Abstract

Rafah Store: Books and Merchandise is a business unit under the management of the UPT Business Development Center of UIN Raden Fatah Palembang, which focuses on selling books and various campus-themed merchandise products. In its operational practices, this store faces several obstacles, such as an unorganized service flow, the use of time-consuming manual procedures, and the lack of systematically documented business process documentation. This study aims to design a business process modeling at Rafah Store using the Business Process Model and Notation (BPMN) approach as an effort to improve operational efficiency and service quality. The approach used in this study is descriptive qualitative, with data collection methods through direct observation, interviews, and analysis of store operational activity documents. This study resulted in a core business process modeling that includes product ordering flow, customer service, inventory management, and financial reporting processes. BPMN is used to clearly visualize the workflow and the roles of each party involved. The application of this BPMN model allows management to more easily identify inefficient processes, speed up service times, and improve coordination between departments. In addition, this model also has the potential to become a foundation for the development of a more integrated information system in the future. Overall, BPMN has proven to be an effective tool in improving operational efficiency and service quality at Rafah Store.
Perancangan Sistem Informasi Monitoring Status Kontrak Jasa pada Departemen Pengadaan Jasa PT. Pupuk Sriwidjaja Palembang Pani Munika; M. Syendi Apriko
OKTAL : Jurnal Ilmu Komputer dan Sains Vol 4 No 10 (2025): OKTAL : Jurnal Ilmu Komputer Dan Sains
Publisher : CV. Multi Kreasi Media

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Abstract

The management and monitoring of service contract status in the Service Procurement Department of PT. Pupuk Sriwidjaja Palembang (PT Pusri) currently rely on manual methods using Microsoft Excel. This manual system has numerous limitations that lead to problems, such as difficulty in tracking contract status (active, nearing expiration, or expired), delays in identifying contracts about to expire, and the potential for data input errors. These limitations are compounded by the lack of fast and accurate monitoring reports, which hinders the managerial decision-making process. This research aims to design an information system for monitoring service contract status that can help employees of the Service Procurement Department monitor contract status in a more structured, accurate, and efficient manner. The research method used is applied research with an information system development approach utilizing the Waterfall method. The Waterfall method was chosen because it provides a systematic and structured workflow. The stages of this research include Requirements Analysis, conducted through interviews and direct observation of business processes; System Design, which covers the design of the user interface and database; Implementation, in the form of creating a web-based system prototype; and Testing. The result of this research is a monitoring information system design that is expected to facilitate real-time contract monitoring, clearly display contract status, and generate reports that support corporate decision-making. 
Perancangan Sistem Informasi Tracking Proses Di Departemen Pengadaan Jasa Pada PT Pupuk Sriwidjaja Palembang Sri Jayanti; M. Syendi Apriko
OKTAL : Jurnal Ilmu Komputer dan Sains Vol 4 No 11 (2025): OKTAL : Jurnal Ilmu Komputer Dan Sains
Publisher : CV. Multi Kreasi Media

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Abstract

The service procurement process at PT Pupuk Sriwidjaja Palembang is still carried out manually, causing various obstacles, such as delays in information, difficulties in tracking documents, and a lack of transparency between departments. To overcome these problems, a web-based process tracking information system was designed with the aim of improving efficiency, transparency, and accuracy in service procurement data management. This study used the Rapid Application Development (RAD) method, which consists of four stages: requirements planning, user design, construction, and implementation. The design resulted in a system prototype with key features such as a dashboard, procurement data, process tracking, documents, reports, user management, and notifications. This system enables real-time monitoring of procurement status, speeds up communication between departments, and facilitates the preparation of digital reports. With this information system, the service procurement process at the Service Procurement Department of PT Pupuk Sriwidjaja Palembang has become more integrated, efficient, and accountable.
Perancangan Sistem Informasi Arsip Kontrak Vendor Pada Departemen Pengadaan Jasa PT. Pupuk Sriwidjaja Palembang Dhike Fidora; M. Syendi Apriko
BINER : Jurnal Ilmu Komputer, Teknik dan Multimedia Vol. 3 No. 4 (2025): BINER : Jurnal Ilmu Komputer, Teknik dan Multimedia
Publisher : CV. Shofanah Media Berkah

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Abstract

Vendor contract archive management is an important aspect in supporting the smooth administration process in the Procurement Department of PT Pupuk Sriwidjaja Palembang. However, based on observations, archiving is still done manually, namely storing documents physically and recording data using basic spreadsheets. This situation causes several problems such as the length of time to search for documents, potential damage to archives, duplicate data, and challenges in maintaining the validity of agreements. To solve these problems, this study aims to design a web-based information system for agreement archives that can facilitate the storage, search, and management of agreement documents in a more systematic and integrated manner. The method applied in the development is Waterfall, which includes the stages of needs analysis, system design using UML, implementation with PHP and MySQL, and system testing through black-box testing. The results of the system design indicate that the developed information can accelerate document searches, reduce the risk of archive loss, and improve employee work efficiency in managing vendor contracts. Thus, this information system contributes to supporting digital transformation and more efficient administrative management. Information Systems, Contract Archives, Vendors, Service Procurement, Waterfall.