Article Per Year (5 Year)
p-Index From 2020 - 2025
0.23
P-Index
This Author published in this journals
All Journal PLAKAT : Jurnal Pelayanan Kepada Masyarakat
Mutmainna Musyaffa, Amatullah
Unknown Affiliation
Humanities Social Sciences

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
More Than Just Words Training: Improving Student Organization Effectiveness Ramdani, Aulia; Ramida Safitri, Chayrina; Zakiyya Harasuna, Frida; Mutmainna Musyaffa, Amatullah; Lasmini, Fiantika; Cahyaningtyas, Septiani; Aulia Rachman, Nabila; Putri Rianto, Arindhira; Faiz Hermansyah, Muhammad
Plakat : Jurnal Pelayanan Kepada Masyarakat Vol 7, No 2 (2025): Volume 7, Nomor 2, Desember Tahun 2025
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Mulawarman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30872/plakat.v7i2.22109

Abstract

Miscommunication and a lack of transparency within the university student organization hindered coordination and fuelled internal conflicts. This project aimed to strengthen coordination and reduce conflict by enhancing the interpersonal communication competence of the organization members. After conducting a training needs analysis through questionnaires and interviews, psychology students partnered with HIMAHI to deliver a single session “More Than Just Words” workshop. Twelve student leaders attended four hours of interactive activities—including lecture‐style presentations, Q&A, ice breakers, and focus group discussions—embedded in the Industrial and Organizational Psychology practicum. Participants completed pre- and post-intervention assessments using the Interpersonal Communication Competence Questionnaire, and rated trainer performance via a structured satisfaction survey. Average declarative knowledge scores increased from 75.0% to 81.5%, reflecting an 8.7% gain. In the reaction survey, 75% of participants rated lecture clarity as “very good,” while 67% rated trainer mastery, engagement, and interactivity as “very good.” These outcomes demonstrate measurable improvements in communication knowledge and high participant satisfaction.
Co-Authors Aulia Rachman, Nabila Cahyaningtyas, Septiani Faiz Hermansyah, Muhammad Lasmini, Fiantika Putri Rianto, Arindhira Ramdani, Aulia Ramida Safitri, Chayrina Zakiyya Harasuna, Frida