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All Journal Journal of Student Development Information System (JoSDIS)
Dzikri, Muhammad Afdhalu
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Computer Science & IT

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Inovasi Pelayanan Publik Selama Pandemi Covid-19 dsi Provinsi Sumatera Barat Mahzum, Muhammad; Dzikri, Muhammad Afdhalu
Journal of Student Development Information System (JoSDIS) Vol 5, No 2: JoSDIS | Juli 2025
Publisher : Universitas Labuhanbatu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36987/josdis.v5i2.8027

Abstract

Public services are also one of the areas affected by Covid-19, so that state officials who have been carrying out public services so far must comply with health protocols in providing public services to the community. This study aims to find out how far public service innovation has progressed during the Covid-19 pandemic in West Sumatra Province. The research method used is a qualitative method with a literature study approach from several journals obtained at Google Scholar. From the results of a literature study conducted, it was found that several cities/regencies in West Sumatra Province have carried out innovations in public services, such as Online Population Document Services (PADUKO), ADO Services (Always Ado Pharmacists) and Online Attendance by the Padang City Government.
Co-Authors Mahzum, Muhammad