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Policy Implementation of Stunting Prevention in Sidokerto Village: Pelaksanaan Kebijakan Pencegahan Stunting di Desa Sidokerto Mulyaningsih, Dwi; Mursyidah, Lailu
Indonesian Journal of Public Policy Review Vol. 25 No. 4 (2024): October
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijppr.v25i4.1436

Background: Stunting remains a major nutritional problem in Indonesia, particularly at the village level where implementation of national policies varies in effectiveness. Specific Background: Sidokerto Village in Sidoarjo is among the prioritized areas for stunting reduction programs. Knowledge Gap: Limited studies have examined how local governments apply national stunting policies through village-based health systems. Aim: This study analyzes the implementation of the stunting prevention program in Sidokerto Village using Edward III’s policy implementation theory. Results: The findings reveal effective communication and community engagement but limited resources, delayed fund disbursement, and insufficient training. Novelty: This research integrates psychosocial approaches with administrative perspectives to assess village-level health policy implementation. Implications: Strengthening local resource management, continuous cadre training, and bureaucratic efficiency are essential for sustainable stunting prevention in rural communities. Highlights:• Integration of psychological and administrative approaches• Village-based implementation of national stunting policy• Community participation and resource constraints Keywords: Stunting, Policy Implementation, Village Health, Public Administration, Prevention

Village Roles in Tax Compliance: Suboptimal Mobilization and Limited Facilitation: Peran Desa dalam Kepatuhan Pajak: Mobilisasi yang Kurang Optimal dan Fasilitasi yang Terbatas Arydianti, Fadila Putri; Mursyidah, Lailu
Indonesian Journal of Public Policy Review Vol. 26 No. 1 (2025): January
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijppr.v26i1.1439

General Background Land and Building Tax (PBB) is a primary revenue source vital for local development, making taxpayer compliance essential for municipal financing. Specific Background Despite the strategic importance of PBB, compliance rates in Sidoarjo Regency remain variable , particularly in Keper Village, where PBB realization consistently hovers between 50% to 60%. Knowledge Gap This persistent underperformance suggests a suboptimal role of the local village government in mobilizing and motivating its taxpayers. Aims This qualitative descriptive study aims to analyze and describe the implementation of the Keper Village Government's role based on Bintoro Tjokroamidjojo’s (2000) framework: motivator, facilitator, and mobilizer. Results Findings indicate the motivator role is suboptimal due to the lack of formal socialization and absence of legal sanctions. The facilitator role is constrained as payment services at the village hall are strictly limited to working days and hours. Although the mobilizer role employs direct SPPT distribution and social media, these efforts have not succeeded in raising public awareness or collection rates. Novelty The study provides an indicator-based diagnostic of local governance deficits that impede tax compliance in rural settings. Implications The findings imply that a systematic shift towards mandatory socialization, clear incentive structures, and flexible service facilitation is required to boost tax collection and support local development. Highlights: Lack of formal socialization weakens the village government's role as a tax motivator. PBB payment services at the village hall are restricted to working days and business hours. Despite various mobilization efforts, public awareness and tax collection rates remain consistently low. Keywords: Role of Village Government, Community Awareness, Land and Building Tax, Tax Compliance, Local Governance

Service Quality Evaluation: The Empathy Gap in Ngampelsari Village Administration: Evaluasi Kualitas Layanan: Kesenjangan Empati dalam Administrasi Desa Ngampelsari Anggraeni, Dian Adiana; Mursyidah, Lailu
Indonesian Journal of Public Policy Review Vol. 26 No. 2 (2025): April
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijppr.v26i2.1446

General Background: High-quality public services, especially in population administration at the village level, are central to the success of local governance. Specific Background: Despite their critical role, population administration services often face challenges related to resource limitations and procedural compliance, making continuous quality evaluation necessary. Knowledge Gap: Prior studies show inconsistent service quality, and there is a need for a specific, comprehensive assessment of service delivery at the Ngampelsari Village Government. Aims: This research aims to describe and analyze the quality of population administration services using the five Servqual dimensions, and to identify the primary supporting and inhibiting factors. Results: Findings indicate that four dimensions—Tangibles, Reliability, Responsiveness, and Assurance—are optimal. However, the Empathy dimension is less than optimal, primarily due to a lack of awareness among service officers. Inhibiting factors include limited human resources and inadequate network infrastructure. Novelty: This study offers a Servqual-based diagnostic tool applied specifically to a village-level administrative service, highlighting the critical role of human factor awareness over mere procedural compliance. Implications: The results urge the village government to prioritize targeted soft skills training to enhance officer empathy and mitigate the human resource gap. Highlights Four out of five Servqual dimensions (Tangibles, Reliability, Responsiveness, and Assurance) are considered optimal. The Empathy dimension is the primary quality gap due to low awareness among service officers. Service barriers include limited human resources and inadequate network infrastructure. Keywords: Service Quality, Empathy, Population Administration, Servqual, Ngampelsari Village

Administrative Management: E-Buddy Implementation Constraints in Rangkah Kidul Village: Manajemen Administrasi: Kendala Implementasi E-Buddy di Desa Rangkah Kidul Trias, Hermin Oknanin; Mursyidah, Lailu
Indonesian Journal of Public Policy Review Vol. 26 No. 2 (2025): April
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijppr.v26i2.1447

General Background: The mandate for Electronic-Based Government System (SPBE) requires all government levels, including villages, to adopt E-Office applications to enhance efficiency and public services. Specific Background: This study focuses on the implementation of the E-Buddy application in the Rangkah Kidul Village Government for administrative management. Knowledge Gap: Existing literature lacks specific evaluation of E-Office implementation success factors at the micro (village) level using established implementation models. Aims: To analyze and describe the E-Buddy application’s implementation based on Merilee S. Grindle’s four indicators: Communication, Resources, Disposition, and Bureaucratic Structure. Results: Implementation has not fully met the criteria. Communication is quite good but lacks consistent information delivery. Resources (officer capability) and Disposition (officer commitment) are major constraints, as several officials are unable to operate E-Buddy optimally. Bureaucratic Structure is supportive, aligned with Sidoarjo Regent Regulation No. 30/2020. Novelty: Applying Grindle's model identifies human factors and capacity gaps as the primary implementation obstacles for E-Office at the village level. Implications: Successful E-Office integration requires addressing human resource competency and enhancing officer disposition through mandatory training and committed leadership. Highlights: E-Buddy implementation is hindered by limited officer capability and operational mastery. Low officer commitment (Disposition) is a primary barrier to E-Office success in village administration. Bureaucratic structure supports E-Buddy, but lack of specific SOPs for letter processing remains a constraint. Keywords: Implementation, Administrative Management, E-Buddy, Grindle's Model, Officer Capability

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