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ANALISIS PLATFORM PATUNGAN APLIKASI BERBAYAR DI FREEMIUM.ID MENGGUNAKAN PENDEKATAN TECHNOLOGY ACCEPTANCE MODEL (TAM) Hezekia Gondo, Jason; Yolandra, Deavid Rizky; Heri, Heri; Alrasyid, Arhan Malik; Putra Laksana, Ryan
Journal of Computer Science and Information Technology Vol. 2 No. 4 (2025): September
Publisher : Yayasan Nuraini Ibrahim Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70248/jcsit.v2i4.3063

Abstract

Perkembangan ekonomi digital telah menghadirkan berbagai inovasi layanan berbasis daring. Dalam konteks adopsi teknologi, Technology Acceptance Model (TAM) menjadi salah satu kerangka teoritis yang banyak digunakan untuk menjelaskan faktor-faktor yang memengaruhi penerimaan pengguna. Temuan-temuan penelitian terdahulu menunjukkan konsistensi relevansi TAM dalam menjelaskan perilaku adopsi teknologi digital di berbagai sektor. Penelitian-penelitian serupa memperlihatkan bahwa kedua faktor ini berperan penting dalam memperkuat kepercayaan dan loyalitas pengguna. Selain itu, penelitian lain juga menegaskan bahwa TAM memiliki fleksibilitas untuk diterapkan dalam berbagai konteks, mulai dari sistem informasi akuntansi hingga platform berbasis komunitas digital. Hal ini memperkuat argumen bahwa kerangka TAM masih relevan digunakan dalam mengukur penerimaan teknologi baru, terutama dalam model bisnis berbasis sharing economy yang menekankan kolaborasi pengguna untuk memperoleh manfaat bersama. Namun, meskipun studi terdahulu telah banyak mengkaji TAM pada e-commerce maupun sistem informasi, penelitian yang fokus pada platform patungan aplikasi berbayar seperti freemium.id masih sangat terbatas. Padahal, model bisnis ini semakin populer karena mampu menekan biaya berlangganan aplikasi premium melalui sistem berbagi. Dengan demikian, perlu dilakukan penelitian yang mengkaji faktor-faktor yang memengaruhi penerimaan pengguna terhadap platform ini. Penelitian ini bertujuan untuk menganalisis pengaruh PEOU, PU, ATU, dan BIU pada freemium.id sebagai studi kasus nyata di bawah naungan PT. Plato Solusi Teknologi. Hasil yang diperoleh diharapkan tidak hanya memperkaya literatur akademik mengenai adopsi teknologi dalam konteks sharing economy, tetapi juga memberikan rekomendasi praktis bagi pengembangan strategi bisnis digital berbasis kolaborasi di Indonesia.
RANCANG BANGUN SISTEM PENJUALAN DAN PEMESANAN PADA APOTEK ALFARIZI BERBASIS WEB Fadilah, Fathur Andre; Putra Laksana, Ryan
Jurnal Komputer Terapan Vol 11 No 2 (2025): Jurnal Komputer Terapan
Publisher : Politeknik Caltex Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35143/jkt.v11i2.6709

Abstract

Apotek Alfarizi serves more than 10,000 customers annually but continues to face operational challenges due to fully manual processes in inventory management and transaction recording, resulting in data inconsistencies, delayed transaction tracking, and reduced service efficiency. This study introduces a novel fully integrated web based system that combines online sales, real time inventory management, and digital prescription verification into a single platform, which has not been previously implemented in small–medium pharmacy operations. The system was developed using the Extreme Programming (XP) methodology, featuring product management, online transactions, prescription uploads, order processing, and real time stock monitoring. System performance was evaluated using the System Usability Scale (SUS) and an operational efficiency assessment. Results show that the system reduces stock checking time by 63% and decreases stock recording errors by 42% compared to manual procedures, while achieving a SUS score of 79.71, categorized as Good and well accepted by users. The system enhances stock accuracy, accelerates transaction processing, and supports data driven decision making. Overall, the proposed platform significantly improves operational productivity and strengthens the pharmacy’s competitiveness in the digital era.
The Influece Of Service Quqlity On Customer Sastisfcation and Customer Trust And Impaction Repurcase Intention and Site Revition Putra Laksana, Ryan; Ruswanti, Endang
International Journal of Science, Technology & Management Vol. 4 No. 1 (2023): January 2023
Publisher : Publisher Cv. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46729/ijstm.v4i1.747

Abstract

This study aims to analyze the effect of e-service quality on customer satisfaction and trust and its impact on repurchase intention, WOM and site revisit. The contribution to this research is expected to provide information to e-commerce regarding the impact of e- service quality on increasing repurchase intention and site revisit. In this study, data collection using a questionnaire with a population of all people who have visited and bought products at e-commerce Tokopedia throughout Indonesia. The selection of respondents was based on purposive sampling method. The analytical method used is Structural Equation Modeling (SEM). The results of this study indicate that there is an influence between e- service quality and customer satisfaction in a positive direction, there is an influence between e-service quality and customer trust in a positive direction, there is an influence between customer satisfaction and repurchase intention in a positive direction, there is an influence between customer trust and customer trust. repurchase intention in a positive direction, there is an influence between customer satisfaction and WOM in a positive direction, there is an influence between customer trust and WOM in a positive direction, and there is an influence of customer trust and site revisit in a positive direction. The implication of this research is that e-commerce improves website quality both in terms of management and infrastructure, pays more attention to the service process to consumers, especially the problem of time accuracy and improves services such as 24-hour customer service.