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All Journal Jurnal Administrasi Perkantoran Jurnal Pengabdian Masyarakat dan Riset Pendidikan
Dina Rosanna Sipahutar
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Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Mathematics Social Sciences Other

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Analisis Faktor yang Mempengaruhi Kesulitan Penggunaan Bahasa Baku pada Mahasiswa Papua Stambuk 2024 di Lingkungan Universitas Negeri Medan: Penelitian Dina Rosanna Sipahutar; Lia Ima Triwani Siahaan; Muhammad Khadafi Chaniago; Rony Bayer Tamba; Sartana Pransiska Hutabarat
Jurnal Pengabdian Masyarakat dan Riset Pendidikan Vol. 4 No. 2 (2025): Jurnal Pengabdian Masyarakat dan Riset Pendidikan Volume 4 Nomor 2 (October 202
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jerkin.v4i2.2963

Abstract

This study aims to identify the factors causing difficulties and the views of Papuan students regarding the use of standard Indonesian in an academic environment, as well as to design effective learning strategies to improve their abilities. Standard language is a variation of language used in formal contexts as a standard of communication, which not only functions as a tool for conveying ideas, but also serves as the main foundation for students' academic success. This study adopts a library research approach through the collection and analysis of data from books, journals, notes, and relevant reports, combined with quantitative methods using test instruments (quizzes through the Quizizz application) and questionnaires to measure respondents' understanding and views. The research population consisted of Papuan students enrolled in the 2024 academic year at Medan State University, with a sample of 27 respondents selected through purposive sampling. The results showed that these students experienced various difficulties in applying standard Indonesian, including oral communication, writing scientific reports, and formal interactions with lecturers and peers. The main inhibiting factors included the habit of using regional languages or Papuan dialects, low self-confidence, and minimal encouragement from the campus environment. However, the majority of respondents showed a positive attitude in the form of pride in using standard language, which could be used as capital for developing language skills. Therefore, systematic coaching strategies are needed from the campus, such as academic writing training, standard language discussion forums, lecturer assistance, and student organization support, in order to accelerate academic-social adaptation and strengthen the role of Indonesian as a unifying language in higher education.
Strategi Kesiapan Aparatur dan Budaya Kerja Terhadap Kualitas Layanan Informasi Melalui Pemanfaatan Aplikasi Devakad di Prodi Pendidikan Administrasi Perkantoran Universitas Negeri Medan Muhammad Khadafi Chaniago; Andika Rifky Maulana; Dina Rosanna Sipahutar; Lia Ima Triwani Siahaan
Jurnal Administrasi Perkantoran Vol 14 No 2 (2025): Jurnal Administrasi Perkantoran
Publisher : Prodi Pendidikan Administrasi Perkantoran UNIMED

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24114/judika.v14i2.71294

Abstract

This research aims to analyze apparatus readiness strategies and work culture on information service quality through DEVAKAD application utilization in the Office Administration Education Study Program, State University of Medan. Qualitative descriptive approach employed observation, structured interviews with one DEVAKAD manager and three final-year students, and document analysis at the study program office in November 2025. Findings reveal apparatus possess strong technical readiness in document verification and issue response, supported by adaptive work culture accelerating digital services despite incomplete dynamic information. Conclusion confirms significant positive influence of apparatus readiness and work culture on DEVAKAD effectiveness. Recommendations include ongoing training and innovation-oriented culture reinforcement; implications enhance transparency, good governance efficiency, and academic user satisfaction. Keyword: readiness of the apparatus; work culture; DEVAKAD; information services; academic administration.
Co-Authors Andika Rifky Maulana Lia Ima Triwani Siahaan Muhammad Khadafi Chaniago Rony Bayer Tamba Sartana Pransiska Hutabarat