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All Journal Jurnal Sosial Politik Humaniora Jurnal Widya Mahavira
Alianfa, Fikri Syahri
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Humanities Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences

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PENERAPAN E-GOVERNMENT MELALUI APLIKASI DAMRI DALAM MEMPERMUDAH AKSES PELAYANAN TRANSPORTASI DI INDONESIA: THE APPLICATION OF E-GOVERNMENT THROUGH THE DAMRI APPLICATION IN FACILITATING ACCESS TO TRANSPORTATION SERVICES IN INDONESIA Alianfa, Fikri Syahri; Azhari, Luthfi Aufal; Bahtiar, Saga Iman; Cahyono, Anang Sugeng; Wahyudi, Andri
JSPH : Jurnal Sosial Politik Humaniora Vol. 1 No. 3 (2024): Desember
Publisher : CV Kalimasada Group

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59966/jsph.v1i3.1431

Abstract

Perkembangan teknologi informasi membawa dampak yang signifikan terhadap banyak sektor, termasuk transportasi. Salah satu inovasi di sektor ini adalah aplikasi DAMRI yang dirancang untuk memudahkan akses layanan angkutan umum melalui sistem tiket elektronik. Penelitian ini bertujuan untuk mengevaluasi implementasi aplikasi DAMRI untuk meningkatkan efisiensi layanan, kepuasan pengguna dan perannya dalam transformasi digital dalam konteks E-Government. Dengan menggunakan pendekatan kualitatif, penelitian ini mengeksplorasi empat tahapan E-Government menurut model Gartner Group: kehadiran Web presence, Interaction, Transaction, Tranformation. Hasil penelitian menunjukkan bahwa aplikasi DAMRI memberikan kemudahan akses, efisiensi operasional dan peningkatan kepuasan pelanggan, meskipun masih terdapat kendala seperti terbatasnya akses internet dan kebiasaan masyarakat menggunakan sistem manual. Rekomendasinya meliputi peningkatan infrastruktur teknologi dan edukasi pengguna untuk menunjang keberhasilan aplikasi ini. Penelitian ini diharapkan dapat mendorong inovasi di bidang transportasi dan mempercepat transformasi digital dalam pelayanan publik. Kata Kunci: E-Government, Aplikasi DAMRI, Pelayanan Transportasi
Tantangan Implementasi Kebijakan Zero Waste di Kabupaten Tulungagung: Studi Pada Sistem Pengelolaan Sampah Rumah Tangga Cahyanti, Sheffia Dwi; Zahrani, Tarissa Putri; Alianfa, Fikri Syahri; Nurhajati, Nunun
Jurnal Widya Mahavira Vol. 2 No. 1 (2026): Jurnal Widya Mahavira
Publisher : STISIP Margarana

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Abstract

The increasing volume of household waste in Tulungagung Regency is an environmental issue that requires effective and sustainable policy management. The local government has implemented a Zero Waste-based waste management policy through the 3R approach (Reduce, Reuse, Recycle), but its implementation has not shown optimal results. This study aims to examine the various challenges in implementing the Zero Waste policy in the household waste management system in Tulungagung Regency. The method used was descriptive qualitative research with a literature approach (library research) sourced from laws and regulations, government policy documents, official reports from relevant agencies, and scientific journal articles. Data analysis was conducted using George C. Edwards III's policy implementation theoretical framework, which encompasses aspects of communication, resources, implementer disposition, and bureaucratic structure. The results indicate weak policy communication, limited supporting facilities and infrastructure, low community participation, and suboptimal bureaucratic coordination between relevant institutions. Therefore, strengthening policy communication, improving the quality of facilities and infrastructure, community empowerment, and improving institutional coordination are needed to support the realization of sustainable household waste management.
Co-Authors Anang Sugeng Cahyono, Anang Sugeng ANDRI WAHYUDI, ANDRI Azhari, Luthfi Aufal Bahtiar, Saga Iman Cahyanti, Sheffia Dwi NUNUN NURHAJATI, NUNUN Zahrani, Tarissa Putri