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All Journal JOELS: Journal of Election and Leadership jurnal administrasi politik dan sosial
Khuriyatul Husna
Unknown Affiliation
Social Sciences

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Polarization of Issues Related to Permanent Voter Data (DPT) and Its Impact on Governance Khuriyatul Husna; Ridho Ramadhan Arfi; Alexsander Yandra; Dian Rianita
JOELS: Journal of Election and Leadership Vol. 6 No. 2 (2025): JOELS: Journal of Election and Leadership
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31849/br4p0070

Abstract

Recurring issues surrounding the permanent voter list (DPT) in general and local elections in Indonesia reflect systemic weaknesses in election governance. This study aims to map the polarization of issues related to the DPT and analyze their impact on public administration. A qualitative literature review was conducted on 47 selected journal articles obtained through Google Scholar as the main entry point due to its accessibility and broad coverage. Various types of sources, including journal articles, theses, reports, and preprints, were used, enabling researchers to capture a more diverse literature landscape, especially in local or regional contexts where publications are not always indexed in paid databases; the ease of initial filtering also meant faster results when searching for specific keywords, allowing researchers to compile an initial list of relevant articles for further screening; and the diversity of languages and sources enabled the discovery of Indonesian or regional works that are often underrepresented in international paid databases, making them relevant for local studies on DPT and governance. The findings show that Voter List issues can be categorized into three types of polarization: structural versus cultural, technological versus manual, and centralization versus decentralization. These issues lead to reduced electoral legitimacy, budget inefficiency, and declining public trust. In conclusion, voter list issues are not merely administrative problems but also serious threats to the quality of democracy and effective governance. Comprehensive reforms involving strengthened regulations, institutional capacity building, and technological optimization are urgently needed to enhance the integrity of voter data in future elections.
Analisis Kualitas Pelayanan Publik Berdasarkan Indeks Kepuasan Masyarakat (IKM) Dalam Proses NUPTK Di Kantor Pendidikan Kecamatan Bengkalis Jefri; Khuriyatul Husna
Jurnal Administrasi Politik dan Sosial Vol 7 No 1 (2026): JAPS April Sedang Berlangsung
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46730/japs.v7i1.454

Abstract

Studi ini bertujuan untuk menganalisis kualitas pelayanan publik dalam pengolahan Nomor Unik Pendidik dan Tenaga Pendidikan (NUPTK) di Dinas Pendidikan Kabupaten Bengkalis berdasarkan Indeks Kepuasan Masyarakat (KSA), sekaligus mengidentifikasi faktor-faktor yang mempengaruhi kepuasan dan merumuskan rekomendasi perbaikan pelayanan. Studi ini menggunakan desain deskriptif kualitatif. Data diperoleh melalui observasi, wawancara, dan dokumentasi dengan informan yang dipilih secara purposif. Analisis data dilakukan menggunakan model interaktif Miles dan Huberman melalui reduksi data, penyajian data, dan penarikan kesimpulan. Hasil penelitian menunjukkan bahwa layanan NUPTK masih menghadapi kendala utama seperti proses verifikasi dokumen yang panjang, kurangnya transparansi informasi, ketergantungan pada operator sekolah, infrastruktur teknologi yang terbatas, alasan penolakan yang tidak jelas, saluran pengaduan yang tidak responsif, jumlah dan kompetensi sumber daya manusia yang terbatas, dan ketidakpastian mengenai biaya layanan. Kondisi-kondisi ini menciptakan kesenjangan antara harapan dan persepsi masyarakat. Kontribusi Studi ini memberikan kontribusi praktis bagi Dinas Pendidikan dalam mengevaluasi kualitas layanan NUPTK berdasarkan elemen IKM dan memperkaya literatur administrasi publik yang berkaitan dengan kualitas layanan administrasi pendidikan.
Co-Authors Alexsander Yandra, Alexsander Dian Rianita Jefri Ridho Ramadhan Arfi