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All Journal Jurnal Pemerintahan dan Politik Proceeding of International Conference on Social Science and Humanity
Ayu Wulandari, Herdine
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Agriculture, Biological Sciences & Forestry Earth & Planetary Sciences Economics, Econometrics & Finance Education Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Mechanical Engineering Public Health Social Sciences Other

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OSS (ONLINE SINGLE SUBMISSION) PROGRAM INNOVATION TO SUPPORT BUSINESS LICENSE SERVICES AT DPMPTSP SIDOARJO REGENCY Ayu Wulandari, Herdine; Sukmana, Hendra
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.324

Abstract

Objective:  the purpose of this study is to analyze and describe the Innovation of the Online Single Submission (OSS) Program in improving business licensing services at the Investment and One-Stop Integrated Services Office (DPMPTSP) of Sidoarjo Regency using the innovation diffusion theory from Everett Rogers. The focus of the research is directed at five key indicators of innovation: relative profitability, suitability, complexity, triability, and ease of observability. Method: The method used is a descriptive qualitative approach with purposive sampling techniques on relevant informants. Data were collected through interviews, observations, and documentation, and analyzed with the Miles and Huberman model through the stages of reduction, data presentation, and conclusion drawn. Result: The results of the study show that the Relative Advantage indicatorprovides great benefits such as time efficiency, legal certainty, easy access, and supports the principle of good governance. OSS conformity supports bureaucratic reform and technology-based governance and supports local economic growth. Complexity regarding the difficulty of understanding the terms KBLI and NIB, especially the MSME community. Possible to try OSS allows for initial testing before full launch to help users and governments, OSS Ease of Observability is easy to observe such as improved time efficiency, transparency, and easier access. Novelty: The novelty of this study lies in the comprehensive theory-based evaluation approach of Rogers (1962) to the implementation of OSS in the context of local licensing, which has not been explored in depth. This study confirms that the successful adoption of digital innovations in public services is highly dependent on a combination of system readiness, people's digital literacy, and active support from the government.
Market Management Policy for Enhancing the Local Revenue of Ngaban Village, Sidoarjo Regency: Kebijakan Pengelolaan Pasar untuk Meningkatkan Pendapatan Asli Desa Ngaban Kabupaten Sidoarjo Ayu Wulandari, Herdine; Choiriyah, Ilmi Usrotin
Jurnal Pemerintahan dan Politik Vol. 11 No. 1 (2026)
Publisher : Universitas Indo Global Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36982/jpp.v11i1.6143

Abstract

Purpose : The purpose of this study is to examine the management of Ngaban Village Market in enhancing the Village Original Revenue (PADes), using George R. Terry’s management theory as the analytical framework. Design/methodology/approach : This study employed a qualitative method with a descriptive approach, utilizing observation, interviews, and documentation study through purposive sampling. The data analysis followed the Miles and Huberman model, encompassing the stages of data reduction, data display, and conclusion drawing. Findings : The study reveals that the implementation of Terry’s four management functions—planning, organizing, actuating, and controlling—operates synergistically in the management of the market. Planning is based on market potential and community needs; organizing encompasses task division and resource management; actuating focuses on market operations and public service delivery; and controlling is conducted regularly to ensure target attainment. Practical Implication : The research findings affirm that the integration of the four management functions in a synergistic manner can drive the success of village market management and contribute to the sustainable improvement of community welfare. Originality/value : The findings strengthen Terry’s proposition that management is a coordinated and dynamic process, while also contributing to the advancement of the theory itself.
Co-Authors Hendra Sukmana Ilmi Usrotin Choiriyah