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All Journal Jurnal Ilmu Administrasi Publik (JIAP) Proceeding of International Conference on Social Science and Humanity
Anandita, Tasya Ulfa
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Agriculture, Biological Sciences & Forestry Earth & Planetary Sciences Economics, Econometrics & Finance Education Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Mechanical Engineering Public Health Social Sciences Other

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EFFECTIVENESS OF THE SIPENTOLMANIS SERVICE PROGRAM AS A WEBSITE-BASED INTEGRATED SERVICE SYSTEM IN JETIS DISTRICT, MOJOKERTO REGENCY Anandita, Tasya Ulfa; Sukmana, Hendra
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.372

Abstract

Objective: The research aims to evaluate how effectively the program functions as a digital public service innovation. Method: A qualitative descriptive approach was employed, with data collected through observation, interviews, and documentation using purposive sampling. The analysis was conducted based on four indicators of effectiveness by Budiani (2007), namely target accuracy, program socialization, goal achievement, and program monitoring. Results: Findings reveal that the program has achieved target accuracy as the services align with community needs, although participation remains low due to a preference for face-to-face services. Socialization was limited to the initial launch in 2022, resulting in restricted public awareness. Program goals have been realized through improved efficiency, reduced queues, and more precise services. However, program monitoring has not been optimal due to the absence of formal strategies or policies for evaluation and sustainability. Novelty: This research contributes by applying Budiani’s effectiveness framework comprehensively to assess website-based public service innovation, highlighting the crucial role of continuous socialization and policy support in ensuring the long-term sustainability of digital services at the sub-district level.
Strategi BUMDes Dalam Pengembangan Program Simpan Pinjam Bagi Masyarakat Desa Dukuhsari Kecamatan Jabon Sidoarjo Anandita, Tasya Ulfa; Sukmana, Hendra
JIAP (Jurnal Ilmu Administrasi Publik) Vol 14, No 1 (2026): Maret
Publisher : Universitas Muhammadiyah Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31764/jiap.v14i1.37103

Abstract

Penelitian ini bertujuan menganalisis strategi program pengelolaan simpan pinjam BUMDes Subur Makmur Desa Dukuhsari, Kecamatan Jabon, Kabupaten Sidoarjo berdasarkan teori Kotten dalam Salusu (2008) yang mencakup strategi organisasi, program, sumber daya, dan kelembagaan. Metode penelitian menggunakan pendekatan deskriptif kualitatif dengan teknik pengumpulan data melalui observasi, wawancara, dan dokumentasi. Informan penelitian terdiri dari Kepala Desa, perangkat desa, dan pengurus BUMDes. Hasil penelitian menunjukkan strategi organisasi memiliki struktur formal dengan perbaikan administrasi sejak tahun 2022, namun belum memiliki divisi khusus pengumpulan dan sosialisasi serta SOP tertulis. Strategi sumber daya ditopang modal Rp 172 juta dan sarana memadai, tetapi terbatas SDM dengan tujuh manajer yang mengelola empat unit usaha. Program strategi mengatasi kendala keterlambatan pembayaran 30-40%, penurunan anggaran 71,4%, dan sosialisasi terbatas. Strategi kelembagaan masih transisi karena belum memiliki Perdes dan baru tahap kedua pendaftaran AHU Kemenkumham. Meskipun program memberikan manfaat dengan bunga terjangkau 1-1,5% per bulan, efektivitasnya belum optimal sehingga diperlukan penguatan aspek hukum, penambahan personel, modernisasi sistem, dan sosialisasi berkelanjutan.
Co-Authors Hendra Sukmana