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All Journal Jurnal Ilmu Administrasi dan Studi Kebijakan (JIASK) Government & Resilience
Pratama, M. Yoga Jusri
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Humanities Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Development Of Local Government Bureaucracy Capacity To Improve Public Service Performance (Study In Palembang, South Sumatra Province) M. Yogi Dwi Nalapraya; Pratama, M. Yoga Jusri; Akhmad Mustain
Jurnal Ilmu Administrasi dan Studi Kebijakan (JIASK) مجلد 8 عدد 1 (2025): Jurnal Ilmu Administrasi dan Studi Kebijakan (JIASK) (November 2025)
Publisher : MAP Program Pascasarjana Universitas Sjakhyakirti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.48093/jiask.v8i1.329

Abstract

With the establishment of autonomous regions, the distance between public services and the community has narrowed, which is expected to lead to improved service quality. It is also anticipated that all local government stakeholders will experience the benefits more directly. The need and demand for high-quality public services are urgent and must be addressed by the government. Public services should be provided and distributed in accordance with the diverse needs of the state, individuals, residents, communities, and citizens. Therefore, governments have an ongoing obligation to pursue policy innovations to ensure that service delivery meets the various demands of society, thereby improving both quality and impact. This research focuses on the performance of the local government bureaucracy in Palembang City, South Sumatra Province, during the 2023–2024 period. Specifically, it examines public services in four key areas: clean water provision, healthcare, population administration, and licensing services. A qualitative approach with descriptive analysis was employed, comparing the results of interviews with 12 informants against available documented data. The findings indicate that public service performance in Palembang City does not align with the expectations and needs of the community. This underperformance is primarily attributed to the low bureaucratic capacity of the city government, encompassing individual, organizational, and systemic deficiencies. Additionally, weak political will from leadership, limited community participation, and the presence of obstructive structural factors further hinder effective service delivery.
Poverty Alleviation Policy Strategy Through Sustainability Development Goals (SDGs) and Indonesia's Economic Resources Pratama, M. Yoga Jusri; Zubaidah, Siti
Government & Resilience Vol. 1 No. 1 (2023): Government & Resilience (November 2023)
Publisher : Dealings Foundation Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62503/gr.v1i1.6

Abstract

The purpose of this research is to examine and provide guidelines for local governments, communities, academics, and the private sector in planning and implementing poverty alleviation activities that are more effective, efficient, and on target. In addition, the specific objectives of this study are: 1) increasing the rate of regional economic growth through optimizing potential sources of regional income, 2) increasing per capita income, and 3) reducing poverty, unemployment, and socioeconomic inequality of the community. The research was conducted in Palembang City, South Sumatra, Indonesia, in the last 10 years, namely 2017-2022. The research approach uses qualitative descriptive analysis. Data sources include secondary data and Regional Statistics. The results of this study are based on the Sustainability Development Goals (SDGs) indicators, there are four priority scales in poverty alleviation, namely, Health and Infrastructure (Priority I), Education (Priority II), Food Stability (Priority III), and Population and Employment (Priority IV). Therefore, as a solution to poverty alleviation strategies, a budget approach through optimizing the regional economy and regional sources of income as well as community empowerment factors is important. In addition, involvement between elements (government, organizations, communities, universities, and institutions) is expected to continue as an effort to realize poverty alleviation can be overcome optimally.
Co-Authors Akhmad Mustain M. Yogi Dwi Nalapraya Siti Zubaidah