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All Journal International Journal of Economics, Business and Accounting Research (IJEBAR) Inkubis: Jurnal Ekonomi dan Bisnis
Wee, Lala Setiany
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Economics, Econometrics & Finance

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THE ROLE OF ORGANIZATIONAL CITIZEN BEHAVIOR ON EMPLOYEE PERFORMANCE : A CASE STUDY COCA COLA OFFICIAL DISTRIBUTOR Wee, Lala Setiany; Sidharta, Helena; Harianto, Eric
International Journal of Economics, Business and Accounting Research (IJEBAR) Vol 7 No 4 (2023): IJEBAR, Vol. 7 Issue 4, December 2023
Publisher : LPPM ITB AAS INDONESIA (d.h STIE AAS Surakarta)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/ijebar.v7i4.11503

Abstract

This study aims to provide empirical evidence and elucidate the influence of organizational climate, Transformational Leadership, and job satisfaction on Organizational Citizenship Behavior (OCB) and how OCB impacts the performance of employees at PT Mitra Sukses Sejahtera, an Official Distributor of Coca-Cola. This research utilizes organizational climate, job satisfaction, and Transformational Leadership as independent variables, OCB as a mediating variable, and employee performance as a dependent variable. A saturation sampling method was employed, with 110 respondents from Coca Cola Official Distributor PT Mitra Sukses Sejahtera's employees . Data was analyzed using the Structural Equation Modeling - Partial Least Square (SEM-PLS) method via SEM-PLS version 4.0 software. The findings indicate that organizational climate, job satisfaction, and Transformational Leadership have a significant positive relationship with OCB. Furthermore, OCB exhibits a positive and significant relationship with the performance of employees at PT Mitra Sukses Sejahtera. Therefore, this study provides valuable insights into how these factors influence OCB and employee performance in an organizational context.
Sustainable Knowledge Plasticity as a Key Mediator of Organizational Performance in Indonesian FMCG Distribution Firms Wee, Lala Setiany; Kodrat, David Sukardi; Tambuna, Damelina Basauli
Inkubis : Jurnal Ekonomi dan Bisnis Vol. 8 No. 1 (2026): INKUBIS Jurnal Ekonomi Dan Bisnis
Publisher : Politeknik Siber Cerdika Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59261/inkubis.v8i1.211

Abstract

Background: There are rapid environmental changes in the FMCG distribution industry in Indonesia; this steady change demands constant adaptation by organizations and renewal of knowledge. Existing research investigates organizational agility, thriving at work, and knowledge management independently, with no prior study examining the integrated impact of these variables on sustainable performance. This study conceptualizes Sustainable Knowledge Plasticity (SKP) as a novel dynamic capability that enables organizations to engage in continuous cycles of knowledge renewal and integration. Objective: This study aims to explore the mediating role of Sustainable Knowledge Plasticity (SKP) between organizational agility, thriving at work, and knowledge management in predicting organizational performance. Methods: This study employed a quantitative cross-sectional design using stratified purposive sampling among 385 FMCG distribution employees across Java and Sulawesi provinces. Data were collected using a validated Likert-scale questionnaire, followed by analysis through SEM-PLS (SmartPLS 4.0). Results: Organizational agility, thriving at work, and knowledge management have significant effects on Sustainable Knowledge Plasticity (SKP), which in turn directly influences organizational performance. The mediation analysis indicates that Sustainable Knowledge Plasticity (SKP) is a critical mechanism for translating adaptive capacities into sustainable outcomes. Conclusion: Sustainable Knowledge Plasticity (SKP) is an essential precursor to organizational performance, linking adaptability with sustainability in the long term and extending Dynamic Capability Theory through a strong emphasis on continual knowledge replenishment.
Co-Authors David Sukardi Kodrat Eric Harianto Helena Sidharta Tambuna, Damelina Basauli