Article Per Year (5 Year)
p-Index From 2021 - 2026
0.23
P-Index
This Author published in this journals
All Journal Jurnal Manajemen Dan Bisnis Ekonomi
Andre Nurman Lelo
Unknown Affiliation
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Peran Sumber Daya Manusia dalam Meningkatkan Kinerja Operasional Bank Konvensional Aura Maulitha Jatira; Meilani Auliarahma; Andre Nurman Lelo
JURNAL MANAJEMEN DAN BISNIS EKONOMI Vol. 3 No. 4 (2025): Oktober : JURNAL MANAJEMEN DAN BISNIS EKONOMI
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jmbe-itb.v3i4.3576

Abstract

This study aims to describe and analyze the role of human resources (HR) in achieving operational effectiveness in conventional banks. Human resources play a strategic role in ensuring smooth operational activities, service quality, and the achievement of performance targets. This research uses a qualitative descriptive approach through in-depth interviews, observations, and documentation involving operational employees such as tellers, customer service officers, and supervisors at a conventional bank in [mention city, e.g., Yogyakarta]. The collected data were analyzed using the Miles and Huberman model, which includes data reduction, data display, and conclusion drawing.The results show that HR plays a crucial role in achieving operational effectiveness through improved employee competence, motivation, discipline, and teamwork. Continuous training and effective communication strengthen employee capabilities and performance. Leadership style and organizational
Co-Authors Aura Maulitha Jatira Meilani Auliarahma