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Nisak , Cut Lusi Chairun
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Digital skill and digital safety in combating online fraud: A cross-generational study Nurrahmi, Febri; Nisak , Cut Lusi Chairun; Masykar, Tanzir; Asgha , Ashabul Yamin
Jurnal Komunikasi Vol. 19 No. 3 (2025): VOLUME 19 NO 3 OKTOBER 2025
Publisher : Program Studi Ilmu Komunikasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20885/komunikasi.vol19.iss3.art8

Abstract

Aceh reported 1,987 cases of illegal financial activities between November 2024 and May 2025. This study examines the levels of digital skill and digital safety among Gen X, Gen Y, and Gen Z in the context of online fraud. A total of 300 Acehnese respondents aged 17–60 years participated in the study. Data were collected through an online survey using a questionnaire distributed via Google Forms. The data were further analyzed using descriptive statistics and the Kruskal–Wallis test in SPSS version 22. The results showed generational differences in digital skills and digital safety. Gen Y achieved the highest scores in both domains, followed by Gen Z with slightly lower results. At the same time, Gen X consistently reported the lowest. Across all groups, digital safety scores lagged behind digital skill scores. Strengthening digital safety awareness is therefore crucial to reducing vulnerability to online fraud.