Article Per Year (5 Year)
p-Index From 2020 - 2025
0.23
P-Index
This Author published in this journals
All Journal Jurnal Sistem Transportasi & Logistik
Badri, Avelya Keysha
Unknown Affiliation
Transportation

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Membangun Supply Chain Resilience Dengan Pendekatan Quality Function Deployment (House Of Quality) Guna Menganalisis Langkah Mitigasi Pada PT X Herdian, Tedy; Sholihah, Sita Aniisah; Badri, Avelya Keysha; Poncotoyo, Wahyu; Suryobuwono, Abdullah Ade
Jurnal Sistem Transportasi & Logistik Vol. 3 No. 3 (2024): April
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/jstl.v3i3.2439

Abstract

The shift in route from the Suez Canal to the Cape of Good Hope has led to delays in export shipments, resulting in reduced vessel space allocation and increased shipping costs. This indicates that the company is not effectively implementing supply chain resilience. This study aims to analyze the supply chain resilience at the company, a freight forwarding company in the maritime logistics industry, and provide recommendations for possible mitigation steps. The methodology used in this study is Quality Function Deployment (QFD) with the application of three Houses of Quality (HOQ). HOQ 1 is used to analyze the relationship between customer needs and potential risks, thereby identifying risk priorities. Next, HOQ 2 evaluates the relationship between potential risks and their causes, resulting in prioritized risk causes. Finally, HOQ 3 assesses the relationship between risk causes and mitigation measures, to determine the priority of these measures. The study findings indicate that the top three risk priorities are Document discrepancies and handling errors, Service errors, and Communication tool failures. To enhance supply chain resilience at the company, the recommended mitigation measures are: establishing good communication with customers, implementing a performance assessment system for employees with monthly evaluations, and maintaining effective communication and monitoring with shipping line partners.
Co-Authors Herdian, Tedy Poncotoyo, Wahyu Sholihah, Sita Aniisah Suryobuwono, Abdullah Ade