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Agile-Based Application Architecture Design for Billet Management in Industrial Manufacturing Ramadhani, Rafian; Hizbullah, Fauzi; Auliya Rahman, Ilham; Ahyar Harizillah, M.; Noorachmad Muttaqin, Alif; Saidi Lubis, Fahdi
Electronic Integrated Computer Algorithm Journal Vol. 3 No. 1 (2025): VOLUME 3, NO 1: OCTOBER 2025
Publisher : Yayasan Asmin Intelektual Berkah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62123/enigma.v3i1.96

Abstract

This study presents the planning and iterative development of an enterprise application architecture for the Billet Stacker Rail system in an aluminum manufacturing environment. The system is designed to enhance the management of billet logistics, including receiving, inspection, stacking, and transfer processes. Using the Agile methodology, particularly the Scrum framework, the development team collaborated closely with operational stakeholders to capture requirements and validate functionality through a series of Sprints. The process included modeling workflows, designing class and entity diagrams, and creating interactive user interface mockups. The system architecture was developed incrementally to support modularity, traceability, and real-time data recording. Each component from billet tracking to user management was prototyped and refined based on continuous feedback. The Agile approach facilitated rapid adjustments to changing requirements, reduced development risk, and supported a user-centered design process. The result is a robust and scalable application blueprint that aligns with the industrial environment’s needs for efficiency, reliability, and transparency in billet management operations.
Analysis of the Success of Knowledge Management Implementation in the Customer Relationship Management Framework at PT. Telkom Indonesia Mufti Salis, Afwa; Hisbullah, Fauzi; Noorachmad Muttaqin, Alif; Saidi Lubis, Fahdi
Acceleration, Quantum, Information Technology and Algorithm Journal Vol. 2 No. 2 (2025): VOLUME 2, NO 2: DECEMBER 2025
Publisher : Yayasan Asmin Intelektual Berkah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62123/aqila.v2i2.100

Abstract

Implementation of knowledge management has emerged as an essential strategic move for organizations aiming to improve their performance and competitiveness during the digital age. Among the biggest telecommunication firms operating in Indonesia is PT Telkom Indonesia, which has implemented a range of knowledge management activities to support their business and customer relationship operations. This paper aims to explore the critical factors expected to impact the successful installation of knowledge management within the context of the CRM process in PT Telkom Indonesia. A descriptive approach involving the literature study was employed to evaluate the range of issues pertinent to the knowledge management process from the technology and human perspective. It has been found that the critical factors for the successful installation of knowledge management include the adaptation and commitment of the leadership and staff participation and involvement. Moreover, the integration of knowledge management operations and the process of CRM helps generate greater knowledge for the purpose of supporting customers-focused decisions. This study's findings provide valuable information to firms operating within the telecommunication sector to understand how to design an effective knowledge strategy by integrating the CRM strategy for gaining the intended competitive advantage.