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All Journal Jurnal Pengabdian Masyarakat Bhinneka JURNAL KESEHATAN, SAINS, DAN TEKNOLOGI (JAKASAKTI)
Naufal, Hanif Zain
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Agriculture, Biological Sciences & Forestry Biochemistry, Genetics & Molecular Biology Chemistry Computer Science & IT Economics, Econometrics & Finance Education Health Professions Medicine & Pharmacology Public Health

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Outpatient Service Using an Online Registration System at Rumah Sakit Islam Jakarta Pondok Kopi Naufal, Hanif Zain; Efkelin, Ria; Yari, Nama Yarwin
JURNAL KESEHATAN, SAINS, DAN TEKNOLOGI (JAKASAKTI) Vol. 4 No. 3 (2025): JURNAL KESEHATAN, SAINS, DAN TEKNOLOGI (JAKASAKTI)
Publisher : LPPM Universitas Dhyana Pura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36002/js.v4i3.4792

Abstract

The advancement of information technology has transformed healthcare services by introducing an online patient registration system, which enhances accessibility and improves service effectiveness. This study aimed to measure the relationship between the quality of the online registration system and the effectiveness of outpatient BPJS services at Rumah Sakit Islam Jakarta Pondok Kopi. A quantitative cross-sectional study design was employed, utilizing purposive non-probability sampling (non-random selection), involving a total of 130 respondents. Data analysis was conducted using SPSS version 27. The results showed that the online system provides good quality, based on the majority of respondents 60%. Meanwhile, the effectiveness of the service shows that 53,8% respondents state it is effective. Furthermore, there is no significant relationship between flexibility and integration dimensions to service effectiveness. However, it is a significant relationship among the reliability, accessibility, and response time dimensions to service effectiveness. This study concluded that the quality of the online registration system significantly influences service effectiveness, particularly in the areas of reliability, accessibility, and response time. To achieve optimal service effectiveness, continuous improvements in system flexibility and integration are essential. It is hoped that this research can contribute to the development of more efficient and responsive healthcare service systems that better meet patient needs.
Lansia Sehat Bugar Produktif Dan Bahagia di RW 09 Pademangan Timur Jakarta Utara DKI Jakarta Mailintina, Yurita; Harahap, Sarah Geltri; Ludovikus, Ludovikus; Prawitasari, Shinta; Rahmaningsih, Ary; Refti, Weni Guslia; Hafiizh, Muhammad; Naufal, Hanif Zain; Hafizh, Muhammad Raihan
Jurnal Pengabdian Masyarakat Bhinneka Vol. 2 No. 1 (2023): Bulan September
Publisher : Bhinneka Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58266/jpmb.v2i1.67

Abstract

28-35% lansia di atas 65 tahun setidaknya jatuh satu kali dalam satu tahun dan meningkat pada usia di atas 75 tahun sebesar 32-42%. Jadi, sangat penting bagi lansia untuk menjaga dan memelihara kekuatan otot, Secara umum kegiatan ini bertujuan untuk terbentuknya kesadaran dan pengetahuan lansia dan memiliki kapasitas fisik yang kuat, Metode pre dan post test Hasil penelitian menunjukkan skor N-Gain sebesar 58,26605 dari 23 pertanyaan dapat disimpulkan bahwa metode yang digunakan peneliti dalam penelitian ini dinilai cukup efektif. Nilai N-Gain Score sebesar 58,26605 menunjukkan adanya peningkatan pemahaman atau dua hasil inkuiri yang signifikan setelah mengikuti kegiatan belajar. Hasil analisis menunjukkan rata-rata pengetahuan lansia meningkat, variasi pengetahuan menurun, dan terdapat hubungan positif kuat antara pengetahuan sebelum dan sesudah intervensi. Oleh karena itu, penelitian ini memberikan kontribusi penting untuk memahami pentingnya meningkatkan pengetahuan khususnya di kalangan lansia.
Co-Authors Efkelin, Ria Hafizh, Muhammad Raihan Harahap, Sarah Geltri Ludovikus, Ludovikus Mailintina, Yurita muhammad hafiizh, muhammad Rahmaningsih, Ary Refti, Weni Guslia Shinta Prawitasari Yari, Nama Yarwin