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Peningkatan Motivasi Kader Kesehatan dalam Memberikan Pelayanan Prima Era Pandemi di Posyandu RW 05 Kecamatan Pademangan Timur Jakarta Utara Pipin, Apriliana; Nur Rohmah, Ulfa; Ellynia, Ellynia; Juliani, Enni; Geltri Harahap, Sarah; Efkelin, Ria
Idea Pengabdian Masyarakat Vol. 3 No. 01 (2023): January
Publisher : PT.Mantaya Idea Batara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53690/ipm.v2i06.172

Abstract

Posyandu RW 05 Pademangan Timur is one of the posyandu that has routine work programs for the community, including during the pandemic. Cadres in psoyandu have an important role because they have the skills to develop posyandu. However, lack of motivation and the existence of pandemic constraints reduce the interest and motivation of cadres and do not understand the functions and duties of cadres in providing the best service, so this is a problem for partners in Posyandu RW 05, Pademangan Timur District, North Jakarta and as an approach to solving these problems it is important to hold counseling. This service is carried out at the Posyandu RW 05, Pademangan Timur District, North Jakarta. The method of service is counseling, discussion and question and answer, as well as assistance to cadres in implementing excellent service. The results of community service showed that there was an increase in the category of motivational knowledge of posyandu cadres and the implementation of excellent service by cadres.
Enhancing employee performance through structured job training: Evidence from Puskesmas Pademangan, Jakarta Prisia, Epin; Efkelin, Ria; Mailintina, Yurita
Majalah Kesehatan Indonesia Vol. 5 No. 2: October 2024
Publisher : Utan Kayu Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47679/makein.2024216

Abstract

This study explores the relationship between job training and employee performance at the Puskesmas of Pademangan District, North Jakarta. The study aims to examine how various components of job training, including training objectives, instructors, and materials, affect employee performance. Using a quantitative approach with a descriptive method, data were collected from 192 Puskesmas employees using a structured questionnaire. The results revealed a significant positive relationship between job training and employee performance. Specifically, employees who rated their training programs as "good" demonstrated higher levels of job performance. Statistical analysis using the chi-square test showed that all dimensions of training (objectives, instructors, and materials) were significantly associated with improved performance. These findings support existing theories on the importance of well-structured job training in enhancing employee productivity and service quality. The study concludes that ongoing improvements in training content and delivery methods will further enhance employee performance at Puskesmas. Recommendations for Puskesmas administrators include regular evaluation of training programs and tailored development initiatives to meet specific employee needs. Future research should investigate the long-term impacts of training and explore potential moderating factors such as organizational culture and employee motivation.
Penerapan Program Care Each Other (Menerapkan Perilaku Hidup Bersih dan Sehat Pada Masa Pandemi COVID-19) di Panti Asuhan Aisyiyah DKI Jakarta Pipin, Apriliana; Rohmah, Ulfa Nur; Utami, Ressa Andriyani; Efkelin, Ria; Ardiansyah
Journal of Health Innovation and Community Services Vol. 1 No. 1 (2022): Journal of Health Innovation and Community Services
Publisher : PPPM Stikes Banyuwangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54832/jhics.v1i1.2

Abstract

Background: Inadequate sanitation facilities are closely related to the incidence of infectious diseases and poor personal hygiene in orphanages, especially during COVID-19.Conducting programs related to clean and healthy living habits can prevent the occurrence of other diseases. Objective:  improve the knowledge and behavior of orphans in implementing clean and healthy living habits throughthe Caring for One Another program. Method: starts from the preparation phase, implementation in the form of health education, discussions and demonstrations through animated videos. rabbit; Result: Thisactivity expands participants' knowledge before andafter theCaring for One Another activity. Conclution: Delivering the Care Each Other program has proven effective in increasing knowledge and understanding of clean and healthy living habits through hand washing.
Happy Family Without Stunting melalui Pemberian Edukasi Status Gizi untuk Ibu dan Kader Jakarta Utara Harahap, Sarah Geltri; Mailintina, Yurrita; Ellynia, Ellynia; Efkelin, Ria; Pipin, Apriliana
APMa Jurnal Pengabdian Masyarakat Vol. 3 No. 1: Januari 2023
Publisher : STIKES Bhakti Husada Mulia Madiun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47575/apma.v3i1.389

Abstract

Stunting adalah kondisi gagal tumbuh pada anak balita akibat kekurangan gizi kronis terutama pada 1000 Hari Pertama Kehidupan. Masalah stunting penting untuk diselesaikan, karena berpotensi mengganggu potensi sumber daya manusia dan berhubungan dengan tingkat kesehatan dan kematian anak. Tujuan pengabdian ini adalah untuk meningkatkan pengetahuan ibu dan kader tentang stunting sehingga mampu melakukan tindakan pencegahan stunting pada anak di Posyandu Nusa Indah RW13 Kelurahan Sunter Agung Jakarta Utara. Metode pengabdian yakni dengan penyuluhan, diskusi dan tanya jawab dengan kuesioner dengan menggunakan kuesioner. Hasil pengabdian kepada masyarakat didapatkan adanya peningkatan kategori pengetahuan ibu dan kader mengenai stunting, sehingga dapat mengimplementasikan tindakan pencegahan stunting pada anak.
Outpatient Service Using an Online Registration System at Rumah Sakit Islam Jakarta Pondok Kopi Naufal, Hanif Zain; Efkelin, Ria; Yari, Nama Yarwin
JURNAL KESEHATAN, SAINS, DAN TEKNOLOGI (JAKASAKTI) Vol. 4 No. 3 (2025): JURNAL KESEHATAN, SAINS, DAN TEKNOLOGI (JAKASAKTI)
Publisher : LPPM Universitas Dhyana Pura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36002/js.v4i3.4792

Abstract

The advancement of information technology has transformed healthcare services by introducing an online patient registration system, which enhances accessibility and improves service effectiveness. This study aimed to measure the relationship between the quality of the online registration system and the effectiveness of outpatient BPJS services at Rumah Sakit Islam Jakarta Pondok Kopi. A quantitative cross-sectional study design was employed, utilizing purposive non-probability sampling (non-random selection), involving a total of 130 respondents. Data analysis was conducted using SPSS version 27. The results showed that the online system provides good quality, based on the majority of respondents 60%. Meanwhile, the effectiveness of the service shows that 53,8% respondents state it is effective. Furthermore, there is no significant relationship between flexibility and integration dimensions to service effectiveness. However, it is a significant relationship among the reliability, accessibility, and response time dimensions to service effectiveness. This study concluded that the quality of the online registration system significantly influences service effectiveness, particularly in the areas of reliability, accessibility, and response time. To achieve optimal service effectiveness, continuous improvements in system flexibility and integration are essential. It is hoped that this research can contribute to the development of more efficient and responsive healthcare service systems that better meet patient needs.
The Influence of Workload on the Performance of Administrative Staff at Husada Hospital in 2025 Putri, Dinda Hafizia; Efkelin, Ria; Karlina, Elin Artha
JURNAL KESEHATAN, SAINS, DAN TEKNOLOGI (JAKASAKTI) Vol. 4 No. 3 (2025): JURNAL KESEHATAN, SAINS, DAN TEKNOLOGI (JAKASAKTI)
Publisher : LPPM Universitas Dhyana Pura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36002/js.v4i3.4830

Abstract

The performance of administrative staff plays a vital role in supporting the smooth delivery of healthcare services in hospitals. Poorly managed workloads can decrease both performance and work efficiency. This study aims to determine the influence of workload on the performance of administrative staff at Husada Hospital in 2025. The research employed a quantitative-descriptive approach with a cross-sectional design. Workload was divided into two categories: internal factors (age, gender, nutritional status, health condition, motivation, trust, and job satisfaction) and external factors (job tasks, work organization, and work environment). A total of 53 respondents were selected using the total sampling technique. Data were collected using a Likert-scale-based questionnaire and analyzed using SPSS with multiple linear regression. The analysis showed that most variables had no significant effect on performance, except for four: job trust (p = 0.004), job satisfaction (p = 0.024), work organization (p = 0.002), and work environment (p = 0.010). Job trust and work organization had a positive effect on performance, while job satisfaction had a negative effect. The study concludes that psychological factors and work systems are more influential in determining performance than physical workload. It is recommended that hospital management strengthen organizational structure, create a supportive work environment, and proportionally enhance trust and job satisfaction to maintain optimal staff performance.
Hubungan Kepemimpinan Dengan Kinerja Perawat di Ruang Anggrek dan Gladiola Rumah Sakit Husada Jakarta Efkelin, Ria; Utami, Ressa Andriyani; Mailintina, Yurita
Jurnal Kesehatan Holistic Vol. 7 No. 1 (2023): Jurnal Kesehatan Holistic Volume 7/ Nomor 1/ Januari 2023
Publisher : Sekolah Tinggi Ilmu Kesehatan RS Husada

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (655.718 KB) | DOI: 10.33377/jkh.v7i1.131

Abstract

Introduction: The process or activity of nursing practice used by nurses to provide nursing care to patients is referred to as nurse performance. Therefore, nursing services have become an important component of various health services and play an important role in determining the quality of hospital services. Inadequate leadership is a factor in the low performance of nurses. Objective: This research is to determine the relationship between leadership and nurse performance in the Orchid and Gladiola Treatment Room, Husada Hospital, Jakarta. Methods: This study uses a quantitative descriptive method. Result: There is a significant relationship between leadership and work performance of nurses (p value 0.001 < ? 0.05). with good leadership will affect the work performance of nurses. Conclusion: Good leadership will affect the work performance of nurses in hospitals.
Pengetahuan dan Perilaku Pelaksanaan Protokol Kesehatan pada Mahasiswa di Era Adaptasi baru Utami, Ressa Andriyani; Efkelin, Ria
Jurnal Kesehatan Holistic Vol. 6 No. 2 (2022): Jurnal Kesehatan Holistic Volume 6/ Nomor 2/ Juli 2022
Publisher : Sekolah Tinggi Ilmu Kesehatan RS Husada

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (509.983 KB) | DOI: 10.33377/jkh.v6i2.132

Abstract

Introduction: the Corona Virus Diseases 19 pandemic first appeared in 2019 in Wuhan, China. Currently, Indonesia has experienced a decline in cases and the world community has been required to implement the Covid 19 protocol as a normal daily habit. Activities in all sectors began to be restored, including higher education (student activities). Objective: this research was conducted to find out how the behavior of students during the adaptation period of new habits, the influence of knowledge on Covid-19 prevention behavior and the factors that influence student behavior in preventing Covid-19. Methods: this study uses a cross sectional study approach with a total of 413 respondents, multivariate test using multiple logistic regression predictive model. Result: the results showed that there was a significant relationship between knowledge and the implementation of the Covid-19 prevention protocol in respondents (p = 0.000; = 0.05) with an OR value of 2.362. The most influential factor on the implementation of health protocols is the knowledge previously obtained from various sources (p value = 0.090). Conclusion: health promotion efforts are needed for students who will carry out normal lecture activities so as not to cause a spike in new cases in the education cluster.
Perbedaan Integritas dan Pelayanan Publik Terhadap Kepuasan Pasien Rawat Jalan di Beberapa Pelayanan Kesehatan Efkelin, Ria; Mailintina, Yurita; Harahap, Sarah Geltri; Rahmani, Khansa Nabil
MAHESA : Malahayati Health Student Journal Vol 3, No 12 (2023): Volume 3 Nomor 12 (2023)
Publisher : Universitas Malahayati

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33024/mahesa.v3i12.12558

Abstract

ABSTRACT An employee's integrity can be seen from his behavior every time he completes a task assigned to him. An employee who has high integrity will always adhere to principles, ethics and morals. Other research shows that integrity has an impact on the quality of public services through a number of indicators such as honesty, consistency, commitment and responsibility which have proven to have an influence on service quality (S. Lathifah Nurjannah, 2020). Professionalism and quality public services are highly expected. As long as it does not conflict with applicable laws, quality public services are the best services that meet recipient needs and provide convenience. (Darwin, 2020). By conducting this research, it is hoped that it can provide valuable insight and information for health policy makers, hospital or health institution management, and other related parties to improve the quality of public services and patient satisfaction in the health service system. Type of quantitative research using a cross sectional approach. There is a significant relationship between integrity and public service and patient satisfaction based on the results of the Chi-Square test. The research results show that when medical services are in hospitals or healthcare facilities are at a high level of quality, patient experiences tend to be more positive, and their satisfaction levels increase. It covers various aspects such as reliability, empathy, responsiveness and technical competence in providing medical services. In other words, when the patientfeel that they received quality medical services, they are more likely to be satisfied and have a higher intention to return to use the same services in the future. These findings emphasize the importance of understanding and improving the quality of medical services as a key element in increasing patient satisfaction levels, which can ultimately have a positive impact on improving the health care system as a whole. Keywords: Integrity, Public Service, Patient Satisfaction, Outpatient Care.  ABSTRAK Integritas seorang pegawai dapat dilihat dari perilaku dalam setiap kali menyelesaikan tugas yang diberikan kepadanya, seorang pegawai yang memiliki integritas tinggi akan selalu berpegang teguh kepada prinsip, etika dan moral. Penelitian lain menunjukkan bahwa integritas berdampak pada kualitas pelayanan publik melalui sejumlah indikator seperti kejujuran, konsistensi, komitmen, dan tanggung jawab terbukti terdapat pengaruh terhadap kualitas pelayanan (S. Lathifah Nurjannah, 2020). Profesionalisme dan pelayanan publik yang berkualitas sangat diharapkan. Sepanjang tidak bertentangan dengan undang-undang yang berlaku, pelayanan publik yang bermutu adalah pelayanan yang terbaik yang memenuhi kebutuhan penerima dan memberikan kemudahan. (Darwin, 2020). Dengan melakukan penelitian ini, diharapkan dapat memberikan wawasan dan informasi yang berharga bagi pengambil kebijakan kesehatan, manajemen rumah sakit atau lembaga kesehatan, dan pihak terkait lainnya untuk meningkatkan kualitas pelayanan publik dan kepuasan pasien dalam sistem pelayanan kesehatan. Jenis penelitian kuantitatif dengan menggunakan pendekatan cross sectional. Ada hubungan yang signifikan antara integritas dan pelayanan publik dengan kepuasan pasien berdasarkan hasil uji Chi-Square. Hasil penelitian menunjukkan bahwa ketika pelayanan medis di rumah sakit atau fasilitas kesehatan berada pada tingkat kualitas yang tinggi, pengalaman pasien cenderung lebih positif, dan tingkat kepuasan mereka meningkat. Hal Ini mencakup berbagai aspek seperti keandalan, empati, responsif, dan kompetensi teknis dalam memberikan pelayanan medis dengan kata lain, ketika pasien merasa bahwa mereka menerima pelayanan medis yang berkualitas, mereka lebih mungkin merasa puas dan memiliki niat yang lebih tinggi untuk kembali menggunakan layanan yang sama di masa depan. Temuan ini menekankan pentingnya memahami dan meningkatkan mutu pelayanan medis sebagai elemen kunci dalam meningkatkan tingkat kepuasan pasien, yang pada akhirnya dapat memiliki dampak positif pada perbaikan sistem layanan kesehatan secara keseluruhan. Kata Kunci: Integritas, Pelayanan Publik, Kepuasan Pasien, Rawat Jalan.
Hubungan Disiplin Kerja dan Loyalitas Kerja Terhadap Kinerja Pegawai Rekam Medis, Administrasi Ruang Rawat Inap dan Rawat Jalan di Rumah Sakit Umum Daerah (RSUD) Sawah Besar Mailintina, Yurita; Harahap, Sarah Geltri; Efkelin, Ria; Martini, Martini; Ludovikus, Ludovikus; Ellynia, Ellynia
MAHESA : Malahayati Health Student Journal Vol 4, No 1 (2024): Volume 4 Nomor 1 (2024)
Publisher : Universitas Malahayati

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33024/mahesa.v4i1.12884

Abstract

ABSTRACT According to 2018 SUSENAS figures, there are patients in Indonesia who reach 68% of the country's total population. An estimated 32 patients out of every 100 are hospitalized, and 45% of them experience anxiety. The time required to treat hospitalized patients is 25% to 45% longer compared to non-hospitalized patients, in addition to the fact that they require specialized care compared to patients on the other side. This is possible as a result of the patient's lack of understanding of the goals of his treatment, stress associated with changes in health conditions, environment and daily routine, as well as physiological restrictions. To find out exemplary leadership, employee discipline, responsibility, teamwork and a sense of ownership of the performance of medical records employees, administration of inpatient and outpatient rooms at Sawah Besar District Hospital. Quantitative with Cross-Sectional design. There is a relationship between medical records and exemplary leadership, staff discipline, organizational responsibility, teamwork and employee performance in the management of inpatient and outpatient wards at Sawat Besar Regional Hospital. The higher the influence of exemplary leadership, staff discipline, organizational responsibility and teamwork, the higher the performance of medical records staff and inpatient and outpatient management staff at Sawah Besar Regional Hospital. Keywords: Work Discipline, Work Loyalty, Employee Performance  ABSTRAK Menurut angka SUSENAS tahun 2018, terdapat pasien di Indonesia yang mencapai 68% dari total populasi negara. Diperkirakan 32 pasien dari setiap 100 dirawat di rumah sakit, dan 45% dari mereka mengalami kecemasan. Waktu yang dibutuhkan untuk merawat pasien rawat inap 25% hingga 45% lebih lama dibandingkan dengan pasien yang tidak menjalani rawat inap, selain fakta bahwa mereka membutuhkan perawatan khusus dibandingkan dengan pasien di sisi lain. Hal ini dimungkinkan sebagai akibat dari kurangnya pemahaman pasien tentang tujuan pengobatannya, stres yang terkait dengan perubahan kondisi kesehatan, lingkungan, dan rutinitas sehari-hari, serta pembatasan fisiologis. Untuk mengetahui keteladanan pemimpinan, kedisiplin karyawan, tanggung jawab, kerja sama tim dan rasa memiliki terhadap kinerja pegawai rekam medis, administrasi ruang rawat inap dan rawat jalan di RSUD Sawah Besar. Kuantitatif dengan desain Cross-Sectional. Terdapat hubungan antara rekam medis dengan keteladanan kepemimpinan, disiplin staf, tanggung jawab organisasi, kerjasama tim dan kinerja pegawai pada pengelolaan bangsal rawat inap dan rawat jalan di RSUD Sawat Besar. Semakin tinggi pengaruh keteladanan kepemimpinan, disiplin staf, tanggung jawab organisasi dan kerjasama tim maka semakin tinggi pula kinerja staf rekam medis dan staf manajemen rawat inap dan rawat jalan RSUD Sawah Besar. Kata Kunci: Disiplin Kerja, Loyalitas Kerja, Kinerja Pegawai.