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All Journal INSTALL: Information System and Technology Journal
Ilmiyanor, Akhmad Hafi
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Computer Science & IT Decision Sciences, Operations Research & Management Education

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Evaluating Computer Service Store Governance and Service with COBIT 5: EDM01 and APO09 Sabrila, Trifebi Shina; Ilmiyanor, Akhmad Hafi; Yanti, Hardi; Maretmy, Angella; Latif, Abdul; Lindawati, Ratna
INSTALL: Information System and Technology Journal Vol 1 No 2 (2024): INSTALL : Information System and Technology Journal
Publisher : LPPM Universitas Sari Mulia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33859/install.v1i2.800

Abstract

This study aims to analyze the application of the EDM01 (Ensuring the Setup and Maintenance of the IT Governance Framework) and APO09 (Managing Service Agreements) domains of the COBIT 5 framework in the context of computer service stores. Through survey methods and direct interviews, data is collected to evaluate the maturity level of the governance process and IT services in the store. The results of the analysis show that both process domains are at maturity level 2 (Managed), indicating that the process is well managed but still has potential for improvement. An evaluation of the gap between current and expected conditions reveals potential improvements in process consistency and effectiveness. These findings provide insights into how to improve service quality and operational efficiency in computer service shops, as well as ensure better customer satisfaction through the implementation of COBIT 5 best practices. This research provides a solid foundation for computer service shops to improve their IT governance in accordance with industry standards and meet business needs more effectively and efficiently.
Exploration and Representation of Banjarmasin’s Local Architecture and Culture in 3D Blender Animation as an Educational and Adaptation Medium for Migrants Royd, Ivan Cavanneva; Ilmiyanor, Akhmad Hafi; Rahman, Sultan Nur; Sabrila, Trifebi Shina
INSTALL: Information System and Technology Journal Vol 2 No 2 (2025): INSTALL : Information System and Technology Journal
Publisher : LPPM Universitas Sari Mulia

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The city of Banjarmasin, known for its unique river-based culture and traditional architecture, holds rich cultural heritage that is increasingly at risk of being forgotten, especially by younger generations who migrate to urban areas for education or work. This study explores how local architecture and cultural values of Banjarmasin can be represented through 3D animation using Blender, an open-source animation software. The aim is to develop an educational and emotional storytelling medium that reconnects young migrants with their cultural roots. The animation project, titled “Tumbuh Diantara Jarak” (Growing Between Distance), follows the story of a young man named Atma, who migrates from Java to Banjarmasin and experiences emotional and cultural transitions. The production process follows standard animation workflows, including idea development, storyboard scripting, modeling, keyframing, rendering, and editing. Blender was used to create visual assets such as traditional houses, symbolic landmarks, and culturally relevant environments like Siring. Audio elements, character voiceovers, and emotional visual cues were added during post-production using tools like KineMaster, CapCut, and Alight Motion. The results show that 3D animation is an effective tool not only for cultural preservation but also for emotional engagement and educational adaptation. The project demonstrates how digital storytelling can bridge cultural gaps and offer a meaningful medium for diaspora communities to reconnect with their heritage. Further research may explore audience reception and integration of interactive elements for deeper engagement.
Co-Authors Abdul Latif Lindawati, Ratna Maretmy, Angella Rahman, Sultan Nur Royd, Ivan Cavanneva Sabrila, Trifebi Shina Yanti, Hardi