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All Journal Formosa Journal of Multidisciplinary Research (FJMR)
Mellita , Dina
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Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Education Social Sciences

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The Influence of Transformational Leadership, Job Satisfaction on Organizational Citizenship Behavior Mediated by Employee Engagement at Bank Sumsel Babel Fallash, Andry; Helmi, Sulaiman; Gujarto, Muji; Mellita , Dina
Formosa Journal of Multidisciplinary Research Vol. 3 No. 10 (2024): October 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/fjmr.v3i10.11545

Abstract

This article examines the effect of transformational leadership and job satisfaction on Organizational Citizenship Behavior (OCB) with employee engagement as the mediation at Bank Sumsel Babel. This study uses a quantitative approach with data collection through employee surveys. The results of the analysis indicate that transformational leadership and job satisfaction have a significant positive effect on OCB. In addition, employee engagement is proven to mediate the relationship between transformational leadership, job satisfaction, and OCB. These findings underscore the importance of strengthening employee engagement in improving constructive organizational behavior, with implications for human resource management practices in the banking sector.
Co-Authors Fallash, Andry Gujarto, Muji Sulaiman Helmi