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All Journal Jurnal Ilmiah Teknik Industri
Albert, Jonathan
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Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Industrial & Manufacturing Engineering Transportation

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PERENCANAAN STRATEGI BERKELANJUTAN PROGRAM BANK SAMPAH MENGGUNAKAN INTEGRASI BALANCED SCORECARD DAN HOSHIN KANRI Albert, Jonathan; Kosasih, Wilson; Kristina, Helena Juliana
Jurnal Ilmiah Teknik Industri Vol. 11 No. 3 (2023): Jurnal Ilmiah Teknik Industri : Jurnal Keilmuan Teknik dan Manajemen Industri
Publisher : Program Studi Teknik Industri, Fakultas Teknik Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/jitiuntar.v11i3.21197

Abstract

Based on data from SIPSN, the total national waste generation consisting of 200 regencies or cities has reached 21.45 million tons in 2021. Of the total national waste pile, 7.13 million tons (33.26%) are still unmanaged. To help resolve this issue, PT NS together with PT M organized waste bank program which aims to build and develop more waste banks, but fact on the field showed that not all waste bank movements can run smoothly. Therefore, an analysis of the performance of waste bank services was carried out using the balanced scorecard and long-term strategic planning was conducted using hoshin kanri. From the results of the 9 prioritized strategic goals weighting, it was found that increase in profit has the greatest weight with value of 0.171. While new customer acquisition has the smallest weight with value of 0.070. From the performance evaluation carried out with objective matrix and traffic light system, there are 4 performance indicators in green, 1 in yellow, and 4 in red. After this, strategic planning can be carried out using the hoshin kanri strategy map to provide long-term strategy that can help waste banks in the program to operate sustainably.
Co-Authors Kristina, Helena Juliana Wilson Kosasih