Drupada, Oktavia
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PEMBINAAN KELOMPOK UMKM DI KABUPATEN SUMEDANG Edi setiawan; Nur’alfiati, Diana Gustiana; Putra, Dicka Sunandar; Firmansyah, Muhamad; Hasanah, Nu’aini Siti; Drupada, Oktavia; Mulyana, Ujang
JRPA - Journal of Regional Public Administration Vol. 9 No. 1 (2024): JRPA - Journal of Regional Public Administration
Publisher : LPPM UNSAP & FISIP UNSAP

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This research aims to find out how MSME development is carried out in the Department of Cooperatives, Micro, Small and Medium Enterprises, Trade and Industry in Sumedang Regency, what factors hinder it and efforts to overcome the obstacles. The research method used in the research is qualitative methodology with four research informants. The data collection techniques used were literature study and field study consisting of observation, interviews and documentation. Meanwhile, the processing procedures in this research are data reduction, data presentation, data verification and data triangulation Based on the research results, it was concluded that the development of MSMEs in the Department of Cooperatives, Micro, Small and Medium Enterprises, Trade and Industry in Sumedang Regency can be said to be quite good, but there are still several obstacles. This occurs because of obstacles such as difficulties in the process of coaching employees and MSME actors, the arrangement of resources is not yet optimal, because it is seen from age limitations which affect the capabilities of human resources (HR) so that they do not match the abilities needed to form a team with the aim of to socialize the coaching that has been carried out, in efforts to improve the implementation of MSME coaching at the Department of Cooperatives, Micro, Small and Medium Enterprises, Trade and Industry, Sumedang Regency, the government should continue to carry out analysis, routine evaluation and supervision of coaching so that employees' needs continue to be monitored.
KUALITAS PELAYANAN KEPOLISIAN PADA SATUAN RESERSE KRIMINAL POLRES SUMEDANG Drupada, Oktavia
JRPA - Journal of Regional Public Administration Vol. 10 No. 2 (2025): JRPA - Journal of Regional Public Administration
Publisher : LPPM UNSAP & FISIP UNSAP

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Abstract

This researcher aims to determine the Quality of Police Services at the Sumedang Police Criminal Investigation Unit. The quality of police services provided is handling reports of criminal cases from the public. This research was conducted using a qualitative method. Data collection techniques were carried out through literature studies and field studies which included: observation, interviews, documentation studies, and triangulation. Determination of samples/informants in this study was carried out using purposive sampling, namely 4 people. While the data processing procedure used the Miles and Huberman data analysis model. The final results of the study showed that overall, the quality of police services at the Sumedang Police Criminal Investigation Unit in providing services to the public in terms of tangible, reliability, responsiveness, assurance, and empathy can be said to have been running quite well. When conducting the research, the researcher found problems related to the scattering of important documents in each room that had not been properly arranged. Suggestions from the researcher include optimizing air conditioning facilities in each unit such as air conditioners and fans, providing explanations that are easy for the public to understand regarding the procedures and mechanisms of investigations and investigations that are not state secrets.