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Putra, Mahesa Dwi
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Social Sciences

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KUALITAS PELAYANAN JAMINAN KESEHATAN MELALUI SISTEM INFORMASI PELAYANAN JAMINAN KESEHATAN DAFTAR DI TEMPAT (SIPAJAKDADI) DI KABUPATEN SUMEDANG Rohmanudin, Ade Opik; Yadi, Agus Fitri; Putra, Mahesa Dwi; Puspayani, Puja; Melani, Putri; Maeni, Ristia Nur
JRPA - Journal of Regional Public Administration Vol. 9 No. 1 (2024): JRPA - Journal of Regional Public Administration
Publisher : LPPM UNSAP & FISIP UNSAP

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The aim of this research is to determine the quality of health insurance services through the SIPAJAKDADI website (on-site payment health insurance service information system) in the Sumedang district social service. The method used in this research is qualitative method. Determining informants in this research used purposive sampling. There were 3 informants, namely the field secretary, field staff, and operators from SIPAJAKDADI. Data collection techniques were carried out through literature studies and field studies consisting of observation, in-depth interviews, documentation and triangulation. Data processing procedures are: data reduction, data display, and conclusion drawing/verification.The results of the research show that health insurance services through sipajakdadi in the Sumedang district social service have been implemented quite well, this is because there are obstacles in the implementation facilities such as computers and networks, where there are still several villages in Sumedang district where the internet network cannot be fully reached and there are also some have inadequate computers. Efforts made to overcome the above obstacles are by expanding the internet network throughout the Sumedang district and upgrading computers to newer ones. In connection with the above conclusions, the researcher provides suggestions for the Sumedang Regency Social Service to improve internet network infrastructure in each village, including the application of the latest technology to ensure stabel and even connectivity throughout the Sumedang Regency village area. Improve and expand computer facilities in each village taking into account specific needs and ensuring wider access to technology.
IMPLEMENTASI KEBIJAKAN APLIKASI SISTEM INFORMASI KEARSIPAN DINAMIS TERINTEGRASI (SRIKANDI) DI DINAS ARSIP DAN PERPUSTAKAAN KABUPATEN SUMEDANG Putra, Mahesa Dwi
JRPA - Journal of Regional Public Administration Vol. 10 No. 2 (2025): JRPA - Journal of Regional Public Administration
Publisher : LPPM UNSAP & FISIP UNSAP

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This study aims to examine the implementation of the Integrated DynamicArchival Information System Application (SRIKANDI) policy at theDepartment of Archives and Library of Sumedang Regency, identify theobstacles faced, and explore efforts made to overcome them. A qualitativemethod was used, with data collected through literature studies and fieldresearch, including in-depth interviews, observations, and documentation. Informants included the head of the department, head of the archival division, archival functionaries, and technical staff operating the SRIKANDI application. The findings indicate that SRIKANDI implementation has generally progressedwell in supporting digital archiving. However, challenges remain, such as limited IT infrastructure, lack of comprehensive staff training, and resistance toshifting from manual to digital systems. Integration with the previous archivingsystem is also suboptimal, causing overlapping workflows. To address thesechallenges, the department has improved human resource capacity throughtraining, provided necessary infrastructure, and conducted continuous outreachto promote understanding and commitment to digital transformation. The studyrecommends increasing budget allocation for IT infrastructure, providingequitable training for all staff, developing standard operating procedures(SOPs), and strengthening interdepartmental coordination to ensure moreeffective and sustainable implementation of the SRIKANDI application.
Co-Authors Ade Opik Rohmanudin Maeni, Ristia Nur Melani, Putri Puspayani, Puja Yadi, Agus Fitri