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All Journal RESLAJ: Religion Education Social Laa Roiba Journal Indonesian Journal of Applied Accounting and Finance
Diah Pramesti
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Religion Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Social Sciences

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Pengembangan Media Ajar Interaktif Berbantuan Microsoft Powerpoint Menggunakan Add-In Classpoint Pada Mata Pelajaran Komputer Akuntansi Kelas XI AKL Diah Pramesti; Rochmawati
Reslaj: Religion Education Social Laa Roiba Journal Vol. 6 No. 11 (2024): RESLAJ: Religion Education Social Laa Roiba Journal 
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/reslaj.v6i11.4257

Abstract

This development research aims to produce an interactive teaching media product assisted by Microsoft Powerpoint using the Classpoint add-in in the Accounting Computer subject class XI AKL. Another goal is to find out the process of developing teaching media, the feasibility of teaching media, and the response of students to the developed teaching media. This study uses a type of R&D (Research and Development) research with the ADDIE development model which consists of 5 stages, namely Analyse, Design, Develop, Implement, and Evaluate. The test subjects of this study are grade XI AKL students from SMK YPM 11 Wonoayu. The results of this study show the results of the material expert test by the Lecturer of the Faculty of Economics and Business and the Teacher of the Accounting Computer subject of SMK YPM 11 Wonoayu which is said to be very feasible with an average percentage of 88.13%, while the results of the media expert test by the Lecturer of the Faculty of Economics and Business are said to be very feasible with an average presentation of 88.89%. The response from students of class XI AKL SMK YPM 11 Wonoayu to the interactive teaching media developed received an average of 97.99% which was included in the category of very understanding. From the average results of the above percentage, it can be said that interactive teaching media assisted by Microsoft Powerpoint using the Classpoint add-in in the Accounting Computer subject class XI AKL is very feasible and can be applied to learning in the classroom
The Effect of Livin' by Mandiri Application Service Quality on Customer Satisfaction: Study on PT Bank Mandiri (Persero) Tbk. Solo Damayanti, Rosita Mei; Diah Pramesti; Moch Faizhal Dzaky
AKUMULASI: Indonesian Journal of Applied Accounting and Finance Vol. 2 No. 2 (2023): December
Publisher : Vocational School, Universitas Sebelas Maret (UNS), Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/akumulasi.v2i2.1128

Abstract

This research tries to understand the relationship between service quality and customer satisfaction on the Livin’ by Mandiri, a mobile-banking application of Bank Mandiri. The respondents are customers of the Bank Mandiri Solo UNS Branch office. The number of respondents is 100. The data were collected by questionnaire and test using SPSS 23. The result of this study shows that service quality factors such as tangibles, reliable, assurance, and empathy positively affect customer satisfaction. When the Livin’ by Mandiri application improves in terms of the tangibility, reliability, assurance, and empathy, customer satisfaction will increase. The variable of responsiveness has no significant effect on customer satisfaction. The subject of this research is an application that cannot literally become responsive to serve customers. This research result may be important as the policy implication for Bank Mandiri to make the customers able to use the application optimally.
Co-Authors Damayanti, Rosita Mei Moch Faizhal Dzaky ROCHMAWATI